invalid credentials

[ipdude4u]

I purchased a DVR subscription, but when entering my email and the first 8 characters, I get an error message of invalid credentials.

Any suggestions?

Thank you.

[nickk]

We are investigating.

If you email support@silicondust.com and include the Device ID of your HDHomeRun we will do it manually.

[ipdude4u]

Thank you so much!
Device ID emailed to support address.

Happy Holidays.

[nickk]

Problem fixed.

With the update the app will now accept your shop password OR the first 8 digits of your activation code as the password.