Windows app update problems

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
Post Reply
Wolf1061
Posts: 8
Joined: Wed Oct 01, 2025 4:38 pm

Windows app update problems

Post by Wolf1061 »

Pulled out my laptop after a month of sitting idle. Had a few Windows updates and some Windows store updates including an update for the HD Homerun app. Have some connectivity issues, sometimes will not connect
other times it does. Sometimes when it does connect I have a blank screen on the app. When I do get a connection app seems sluggish. Also the cursor fails to autohide in fullscreen. WiFi connectivity is not an issue because everything else works fine. I was sitting like 6ft from the router. Uninstalled the app and reinstalled, same problem. Did advanced settings like reset and repair, no change. The HD Homerun device is working fine because my other devices such as my Android phone and two of my Linux PC's are working fine as expected. HD Homerun is at the newest firmware version 20260326. The Windows app version is 1.1491.0. I had no issues prior to the recent updates.

Thank you
Ken

Wolf1061
Posts: 8
Joined: Wed Oct 01, 2025 4:38 pm

Re: Windows app update problems

Post by Wolf1061 »

I was curious if the Windows updates broke anything, especially the June 23, 2026—KB5095093 (OS Builds 26200.8737 and 26100.8737) Preview.
I rolled my laptop back to last update a month ago. I had a saved disc image from a month ago. The old HD Homerun app was 1.1464.0. I proceeded with the Windows updates and no problems. The HD app works fine.
I also had 2 updates through winget, vc runtimes x86 and x64, no problems there. I did NOT update the store apps, If I did it would automatically update all app at once if you click check for updates and that would leave me back where I started. I think I isolated the issue to the new HD app update. Hopefully that will help you out.

Ken

jasonl
Silicondust
Posts: 17831
Joined: Sun Oct 28, 2007 9:23 pm
x 110

Re: Windows app update problems

Post by jasonl »

The new version of the Windows app has a major change to using a different component for handling the web portion of the app, which is basically everything you see and do except the audio and video. This was done because the old components are obsolete and because the new ones are needed for offline viewing support to work correctly. The cursor not hiding thing seems to be a bug in the interaction between the player and the web components and engineering is investigating that. We are not seeing the issues you describe with the performance in any of our testing. Is there anything running on the PC that might be interfering with the web components, such as third-party firewall, security, antivirus, antimalware, parental control, ad blocking, or other such software?

Wolf1061
Posts: 8
Joined: Wed Oct 01, 2025 4:38 pm

Re: Windows app update problems

Post by Wolf1061 »

My windows installation is a fresh install about a month before I created the backup disc image on 06-14-26. I always make a backup copy after a fresh install once I have the basics set up just in case updates or other stuff goes wrong. So no 3rd party addons, debloat software, antimalware etc. The only thing I have is Ublock origin on Firefox and Edge. I will update the store apps if you wish. I will get back to you tomorrow since I am on EDT.

Ken

Post Reply