HDHR App has stopped functioning properly on XBOX One

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

Problem has been fixed and the new release has been submitted to the Microsoft Store (it is going through certification now).

You will need to restart your XBox... the new release prevents the XBox OS from getting wedged again, but it can't un-wedge the XBox OS if already wedged.

nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

Update has been accepted and published on the Microsoft Store.

Jimmersd
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jimmersd »

nickk wrote: Sun Jun 14, 2026 10:33 pm Update has been accepted and published on the Microsoft Store.
It updated this morning and promptly started. I'll let ya know.

Thanks for the prompt repair Nickk!

Jimmersd
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jimmersd »

Things I noticed:
After boot to the grid, it displays "No Channels" for a couple seconds before it populates.

When pressing a number and the direct access search box appears if you press anything other than a number on the XBox remote that keyname is ennumerated in the search box. It will continue to add key presses and returns "More Results" in an empty grid

The "B" button no longer closes the app when pressed twice. Now the only way to close the app is to press the X button and the hamburger button and press quit.

nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

On it...

Jimmersd
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jimmersd »

Something new.
Now when I start the app after "Turning off the console" as it gets to the flame animation it displays "Error: Internet is required for first launch" until I "Restart Console".
Afterwards it boots okay.

Jim Fox
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jim Fox »

I began experiencing this problem about 4 days ago on my Xbox Series X. HD HomeRun works fine on all of my PCs and Android phones. Only my two Series X game consoles are affected. When I try to start HomeRun on the Xbox, I hear the sound associated with the HDHR startup splash, but I don't see the video part. Instead, I get a white screen that says, "ERROR Internet is required on first launch" then below that, the EXIT button, If I click on that exit button, it immediately goes back to the Xbox home screen. Doing a DEEP reset of the Xbox fixes the problem temporarily, but the next day it's back. Thanks for your attention to this problem Nick.

nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

Reproduced... working on it...

Jimmersd
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jimmersd »

nickk wrote: Thu Jun 18, 2026 6:53 pm Reproduced... working on it...
I still have to reboot the Xbox to get the app to work.

nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

We have it working internally... won't be long now.

HenryGab
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Re: HDHR App has stopped functioning properly on XBOX One

Post by HenryGab »

as it gets to the flame animation it displays "Error: Internet is required for first launch" until I "Restart Console".
As another data point, I also hit this yesterday, and restarting the Xbox worked around the issue.

nickk
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Re: HDHR App has stopped functioning properly on XBOX One

Post by nickk »

HDHomeRun app for Windows and Xbox version 20260629 has been released. The UI rendering engine has been upgraded and the Xbox-sleep issue has been solved.

Jimmersd
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Re: HDHR App has stopped functioning properly on XBOX One

Post by Jimmersd »

nickk wrote: Mon Jun 29, 2026 4:35 pm HDHomeRun app for Windows and Xbox version 20260629 has been released. The UI rendering engine has been upgraded and the Xbox-sleep issue has been solved.
I uninstalled and reinstalled. Then soft rebooted and it came up okay.

Thanks for the hard work!

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