HDHomeRun app crashing onn streaming device

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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roba
Posts: 14
Joined: Sat Jan 07, 2023 5:29 am

HDHomeRun app crashing onn streaming device

Post by roba »

HDHomeRun FLEX 4K firmware version 20250815, device id 10A4BCDB
onn 4K streaming device, Android TV OS build UR01.250103.029.C1.13655754
HDHomeRun app version 20250708

While watching live TV the picture will suddenly stop, the audio stutters for a second or two and the onn device crashes and reboots. The onn device will stream for hours using other apps and only crashes when using the HDHomeRun app.

Sending diagnostic data was enabled and last such crash occurred on 9/16 at 17:59 Eastern US time.

jasonl
Silicondust
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Joined: Sun Oct 28, 2007 9:23 pm
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Re: HDHomeRun app crashing onn streaming device

Post by jasonl »

We have no app logs at that time, only briefly from a Pixel phone about 25 minutes earlier.

roba
Posts: 14
Joined: Sat Jan 07, 2023 5:29 am

Re: HDHomeRun app crashing onn streaming device

Post by roba »

Sorry - I didn't realize the setting was per viewing device and used the pixel to turn it. I enabled it on the TV and just had a crash at 10:27pm Eastern.

roba
Posts: 14
Joined: Sat Jan 07, 2023 5:29 am

Re: HDHomeRun app crashing onn streaming device

Post by roba »

Additional crashes at 17:13 and 17:48 Eastern if they made it into the logs.

AlbumMan
Posts: 56
Joined: Sun Jun 26, 2022 9:00 am
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Re: HDHomeRun app crashing onn streaming device

Post by AlbumMan »

roba wrote: Thu Sep 18, 2025 4:41 pm Additional crashes at 17:13 and 17:48 Eastern if they made it into the logs.
Thought I would jump in to say both of my onn devices (the $20 original 4k box and the $50 4k Pro) are using the same versions you mentioned, which is Android 14, and they both work fine. Unfortunately the app on the new TCL TV does not as mentioned in this thread: viewtopic.php?t=80044
I have mostly been focused (nickk has assisted too) on why the local non-DRM ATSC3 station that broadcasts in HDR10 would freeze that I never got around to trying to play some recorded shows until today and the app fails miserably for that too. If you hit pause, rewind, or ff, the app (on the TV) instantly locks up. And changing channels is useless when that happens. The only way out is to do a Force Stop on the app. I have uninstalled/reinstalled and now permanently uninstalled it on the TV and am forced to use the onn devices. I know this is really no help as to why your onn app crashes but thought it was kinda similar to the one on my Google TV.

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