crash on choosing recording on appletv

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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dochwk
Posts: 11
Joined: Wed Feb 01, 2023 11:44 am

crash on choosing recording on appletv

Post by dochwk »

we've been using this homer quatro with an Apple TV for a couple of years no.

Suddenly tonight, it crashes back to the OS on selecting a program from the recording screen.

We've force quit the program, and restarted the appetv, and it continues.

However, I can successfully watch recorded programs on my laptop.

Apple TV and apps are up to date, at least as of at least a couple of weeks ago.

MLOH222
Posts: 4
Joined: Fri Jun 06, 2025 8:21 pm

Re: crash on choosing recording on appletv

Post by MLOH222 »

Same symptoms here, just started today June 6, 2025; also notice it will not save my settings (for example, I strongly dislike the Slice guide, always turn that off, but everytime I start the DVR on my AppleTV, the Slice guide is back.) I have power-off rebooted DVR, I have power-off rebooted the AppleTV. I have removed and reinstalled the HD HomeRun app on the AppleTV. HD HomeRun app on AppleTV is showing "Version 20250604 (App) / 20250604 (UI)". AppleTV is on tvOS 18.5 [22L572] which it reports is the current available version. I saw in these forums where FireTV Sticks which were crashing are getting a 20250606 update, maybe there will be a similar AppleTV update in the next day or two; it always takes time to get an update through Apple's review process.

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nickk
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Re: crash on choosing recording on appletv

Post by nickk »

An internal-only test build of our HDHomeRun app for Apple TV is being pushed to everyone as an auto-update. Apple does not have a way to stop this. This unintended release includes much of the new episode view but is otherwise broken for playing back recordings.

A new release has been submitted to Apple.

bjlands
Posts: 1
Joined: Fri Jun 06, 2025 10:20 pm

Re: crash on choosing recording on appletv

Post by bjlands »

Our HD HomeRun just started to crash on trying to un a recording using the Apple TV app. It reverts back to the app. Using the app directly on the Sony TV it will play a recording. Is there a fix for the Apple TV?

tjmcs1
Posts: 1
Joined: Sat Jun 07, 2025 1:50 pm

Re: crash on choosing recording on appletv

Post by tjmcs1 »

Any idea when we might see a new version of the app that resolves this issue, @nickk?

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nickk
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Re: crash on choosing recording on appletv

Post by nickk »


MLOH222
Posts: 4
Joined: Fri Jun 06, 2025 8:21 pm

Re: crash on choosing recording on appletv

Post by MLOH222 »

nickk wrote: Fri Jun 06, 2025 10:02 pm An internal-only test build of our HDHomeRun app for Apple TV is being pushed to everyone as an auto-update. Apple does not have a way to stop this. This unintended release includes much of the new episode view but is otherwise broken for playing back recordings.

A new release has been submitted to Apple.
I got the 20250607 update and now I can play recordings but the ability to save settings is still broken… when I go to settings I can turn off Slice Guide and pick Stereo Speakers, but when I go to Live the slice guide is still there and when I go back to settings Slice is On and Speakers are Undefined. Speakers are just a symptom, not a big deal… not being able to turn off Slice is a big deal… I really dislike it.

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nickk
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Re: crash on choosing recording on appletv

Post by nickk »

MLOH222 wrote: Mon Jun 09, 2025 5:55 pm I got the 20250607 update and now I can play recordings but the ability to save settings is still broken… when I go to settings I can turn off Slice Guide and pick Stereo Speakers, but when I go to Live the slice guide is still there and when I go back to settings Slice is On and Speakers are Undefined. Speakers are just a symptom, not a big deal… not being able to turn off Slice is a big deal… I really dislike it.
We have an Apple TV release going out tomorrow to address this..

MLOH222
Posts: 4
Joined: Fri Jun 06, 2025 8:21 pm

Re: crash on choosing recording on appletv

Post by MLOH222 »

nickk wrote: Mon Jun 09, 2025 6:18 pm
MLOH222 wrote: Mon Jun 09, 2025 5:55 pm I got the 20250607 update and now I can play recordings but the ability to save settings is still broken… when I go to settings I can turn off Slice Guide and pick Stereo Speakers, but when I go to Live the slice guide is still there and when I go back to settings Slice is On and Speakers are Undefined. Speakers are just a symptom, not a big deal… not being able to turn off Slice is a big deal… I really dislike it.
We have an Apple TV release going out tomorrow to address this..
Thank you. That is great news.

dochwk
Posts: 11
Joined: Wed Feb 01, 2023 11:44 am

Re: crash on choosing recording on appletv

Post by dochwk »

I installed the new one last night, and tried it today.

Now, when you select a program from recordings, it goes to a grey screen an stays.

jasonl
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Re: crash on choosing recording on appletv

Post by jasonl »

A new version 20250611 went live today, please confirm if you are still seeing issues with it.

MLOH222
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Joined: Fri Jun 06, 2025 8:21 pm

Re: crash on choosing recording on appletv

Post by MLOH222 »

jasonl wrote: Thu Jun 12, 2025 6:10 pm A new version 20250611 went live today, please confirm if you are still seeing issues with it.
20260611 Seems to be working correctly to me!
DVR functional and settings are being saved. Thank you!

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