Search found 194 matches

by jasonl
Thu Nov 07, 2024 6:27 pm
Forum: Guide Issues
Topic: Incorrect guide data for Twin Falls ID
Replies: 1
Views: 64

Re: Incorrect guide data for Twin Falls ID

Listings have been added where available. Need more information on what KDLN-HD is. JTVEsp I assume is a Spanish version of Jewelry TV? Our provider does not have data for that.
by jasonl
Tue Nov 05, 2024 5:03 pm
Forum: Guide Issues
Topic: New Channel SmartTV 35.3
Replies: 1
Views: 43

Re: New Channel SmartTV 35.3

Updated
by jasonl
Tue Nov 05, 2024 4:56 pm
Forum: Guide Issues
Topic: Incorrect guide data Memphis TN
Replies: 1
Views: 34

Re: Incorrect guide data Memphis TN

Updated
by jasonl
Sun Nov 03, 2024 5:31 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Channel lineup
Replies: 11
Views: 5529

Re: Channel lineup

Engineering understands the need for it, and we talked over how we would want it implemented on our weekly call last week.
by jasonl
Sun Nov 03, 2024 5:21 pm
Forum: ATSC 3.0 Forum
Topic: ATSC 3.0 channel stuttering
Replies: 3
Views: 314

Re: ATSC 3.0 channel stuttering

Do you see playback issues on all devices or just the Shield? It looks like something is interfering with the network communications between it and the HDHomeRun. Also, how does 166.1 look?
by jasonl
Thu Oct 31, 2024 6:04 pm
Forum: Guide Issues
Topic: Oct 18 Dateline NBC did not record
Replies: 7
Views: 1618

Re: Oct 18 Dateline NBC did not record

Design decision to minimize clutter.
by jasonl
Thu Oct 31, 2024 5:59 pm
Forum: ATSC 3.0 Forum
Topic: Las Vegas - Channel 29 or Channel 1?
Replies: 25
Views: 1260

Re: Las Vegas - Channel 29 or Channel 1?

The HDHomeRun automatically tunes whichever PLP is required (including multiple PLPs simultaneously) for the particular virtual channel number being accessed.
by jasonl
Wed Oct 30, 2024 5:05 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Error: No HDHomeRun tuners found (iOS)
Replies: 13
Views: 1166

Re: Error: No HDHomeRun tuners found (iOS)

On Mac, go into System Settings > Privacy and Security > Local Network and make sure the HDHomeRun app is enabled. We're seeing an issue where the prompt for this isn't coming up on iOS 18.1 and our engineering team is investigating.
by jasonl
Wed Oct 30, 2024 4:46 pm
Forum: ATSC 3.0 Forum
Topic: Las Vegas - Channel 29 or Channel 1?
Replies: 25
Views: 1260

Re: Las Vegas - Channel 29 or Channel 1?

I would assume that this is a bug in the third party app you're using, probably that it is parsing the "ch=atsc3:587000000:1" bit of the tuner status as channel 1 instead of PLP 1 on 587 MHz (channel 33).
by jasonl
Thu Oct 24, 2024 4:58 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: nVidia Shield PRIME and DRM Model Issues
Replies: 14
Views: 1158

Re: nVidia Shield PRIME and DRM Model Issues

Can you enable the sending of diagnostic data in the app on one of the non-working devices, try to watch a DRM channel, then reply back with the device ID for your HDHomeRun?
by jasonl
Thu Oct 24, 2024 4:55 pm
Forum: Guide Issues
Topic: Guide Issue Antenna TV/MeTV Toons , Fresno CA
Replies: 3
Views: 1437

Re: Guide Issue Antenna TV/MeTV Toons , Fresno CA

43.5 switched to the Pacific feed for MeTV Toons.
by jasonl
Wed Oct 23, 2024 4:11 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: servio stopped recording
Replies: 6
Views: 1648

Re: servio stopped recording

Go into the HDHomeRun Setup program, DVR tab, uncheck the box to use the PC for recording, and click OK.
by jasonl
Wed Oct 23, 2024 4:09 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Have to change cable card...
Replies: 5
Views: 1419

Re: Have to change cable card...

Assuming this is a Cisco/Technicolor card, check the CableCARD CA screen and see if it shows Status: Not Staged. This means the conditional access system on the card is disabled, so it will not access any encrypted channels. The provider will need to send the appropriate signal to change that to Rea...
by jasonl
Tue Oct 22, 2024 4:01 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: What could be going on with my Flex 4k?!?
Replies: 27
Views: 4441

Re: What could be going on with my Flex 4k?!?

Is the FLEX at least 3' away from any router/switch/wireless devices? If so, please open a ticket with a link to this thread and we'll get it replaced.

https://www.silicondust.com/support/trouble-ticket/