Hi Nick,

I received the new power adapter back in Feb and it seems to be working better but it crashed again recently. Since I don't check it daily I'm not sure when it crashed.

Before I power cycle it is there anything I should check that may give us a clue what's causing this issue?

The ...

The external drive being powered means that isn't the problem.

Drop a quick email to support@silicondust.com - we will send you a new power adapter.

Nick


Hi Nick,

I received the new power adapter back in Feb and it seems to be working better but it crashed again recently. Since I don't check ...

First check the log on the device webpage:
http://hdhomerun.local/log.html

At the top it should say "reset reason". If this says "power on" then the power adapter maxing out and shutting down. If this is the case the first thing to check is that your hard drive is power compliant... suggest ...

First check the log on the device webpage:
http://hdhomerun.local/log.html

At the top it should say "reset reason". If this says "power on" then the power adapter maxing out and shutting down. If this is the case the first thing to check is that your hard drive is power compliant... suggest ...

Hi Everyone,

I have an HDHomeRun FLEX 4K that I purchased a little over a year ago that's been crashing regularly. This issue started about a month after I bought it.

I've been working with SiliconDust support since then but they have been unable to figure out the cause.

The frequency of ...