Guide updated

In that case, tapping the search icon on a phone/tablet should also work for entering specific channel numbers.

I've also witnessed this same issue. Last time it worked was 2021-04-11 0900, and stopped working sometime between then and when I went to watch the nightly news at 18:00 the same day and hasn't worked since. Rebooted, done a manual channel scan with both the web and app interface to no avail. I ha...

I checked and have the latest firmware. Just did a channel detect with send diagnostics on. Model: HDHR5-4K Device ID: 1080D276 Firmware: 20210224 I will leave it alone till I get a response. I can also reset the power if needed to see what happens. Thanks Can I have you e-mail support@silicondust....

Thank you, everything seems to be working again as before. The guide is back and I can again change the channel. Just wondering, is there any way to do a channel UP/DOWN or enter a channel number to navigate or is the slide guide the only way to change the channel? I use IOS/Win10/Android versions ...

xmguy wrote: ↑Mon Apr 12, 2021 10:49 pm

NedS wrote: ↑Mon Apr 12, 2021 8:34 pm CONNECT 4K uses Sony tuners. Most CONNECT QUATRO use MaxLinear tuners.

Does this include the non 3.0 tuners in the 4K as well?

Correct. All four tuners in the 4K are made by Sony.

Let's get some data about the GPU on your PC: Open the HDHomeRun app Go into the app settings: the gear icon in the top right corner of the "Live/Recorded/Discover/Tasks" page Enable the option to "Send diagnostic information" Attempt to watch an ATSC 3.0 channel Reply back to this post and provide ...

We would like to get some diagnostic data: Please go to the http://my.hdhomerun.com/ site Click your HDHomeRun's device ID If it tells you that a firmware update is available, please install it Click System Status Check the Send diagnostic information box Go back one page Click Channel Lineup Click ...

CONNECT 4K uses Sony tuners. Most CONNECT QUATRO use MaxLinear tuners.

4acfKD6T wrote: ↑Mon Apr 12, 2021 4:02 pm I have no understanding if there was no updates to neither 'duals' nor android app, how it can just stop functioning all of the sudden like that.

This was a UI bug. The UI code gets loaded remotely from our servers every time the app opens.

Dev team has been able to confirm a UI issue affecting DUAL units on Android, and are working to fix this ASAP.

It's a UI bug due to the DUAL tuner. If you disconnect the DUAL it will work again. Dev team is working on a fix ASAP.

I have one guide error on my Quatro #107B1FCB: channel 4-3 is LX (Washington, DC market). But it incorrectly shows up on the guide as Telemundo. Can this error in the guide be fixed? ( Nota bene -- I just submitted a support ticket as well on this, not knowing the right path to follow to get this f...

You can post feature requests here.

Guide updated for 665. Now on correct time zone.