Search found 242 matches

by NedS
Sat Aug 17, 2019 9:51 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Typeerror windows error
Replies: 2
Views: 324

Re: Typeerror windows error

Go into the settings and disable the "access to early features" box.

On Windows: move your mouse to the top-left corner and click on the hamburger stack icon that appears.

On Mac: In the menu bar at the top of the screen, click the HDHomeRun menu and select Preferences.
by NedS
Sat Aug 17, 2019 9:49 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: PS3 dlna no longer working
Replies: 1
Views: 84

Re: PS3 dlna no longer working

Sometimes UPnP-AV/DLNA can be finicky. Try rebooting your router and seeing if anything changes. Also see if other DLNA clients can see the HDHomeRun, like VLC on a PC.
by NedS
Sat Aug 17, 2019 9:45 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Stream breaks, blk screen-unable to play
Replies: 1
Views: 77

Re: Stream breaks, blk screen-unable to play

It seems to think that the video stream ended, according to the logs. Maybe something is wrong with the live TV buffer feature of the DVR, or some aspect of the video stream caused the video player to think the stream had ended when it had not. I shall ask the smart people (devs) when they are worki...
by NedS
Sat Aug 17, 2019 9:32 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: XBox S - play/pause doesn't work on remote
Replies: 1
Views: 73

Re: XBox S - play/pause doesn't work on remote

I'm not sure what the full story is on this, but apparently it's some kind of odd ongoing issue where every so often the playback controls stop working on Xbox One and/or Windows. Thankfully, we're doubling down on testing for the Xbox One and should hopefully catch these issues more often before th...
by NedS
Sat Aug 17, 2019 9:25 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DVR Renewal Charge
Replies: 3
Views: 175

Re: DVR Renewal Charge

Hi, I was billed for my first year of DVR service, but I should have been able to use my Kickstarter credit. Please let me know how to do this. I emailed you when I got the receipt, but haven't heard back. Do you have the ticket number from when you e-mailed us? I can look it up to see what's going...
by NedS
Sat Aug 17, 2019 9:15 pm
Forum: Third Party Software
Topic: why was my post removed?
Replies: 4
Views: 464

Re: why was my post removed?

How old was the post? Older posts are automatically pruned by the forum. We try to keep an eye out for useful posts and community guides to mark them so that they don't get pruned, but it's possible we missed it. Auto purge is a horrible policy, especially in forums such as these. SD's reasoning is...
by NedS
Fri Aug 16, 2019 10:24 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Support via forum vs support ticket
Replies: 1
Views: 197

Re: Support via forum vs support ticket

Generally we try to update forum threads when things are updated, but support tickets will definitely get an update and are a little more formal/specific. In this case it probably doesn't matter much since this issue has attracted the attention of both Jason and I, and we're also the ones who normal...
by NedS
Fri Aug 16, 2019 9:53 pm
Forum: Third Party Software
Topic: why was my post removed?
Replies: 4
Views: 464

Re: why was my post removed?

How old was the post? Older posts are automatically pruned by the forum. We try to keep an eye out for useful posts and community guides to mark them so that they don't get pruned, but it's possible we missed it.
by NedS
Fri Aug 16, 2019 9:51 pm
Forum: New UI
Topic: How to show only favorites in channel lists.
Replies: 3
Views: 183

Re: How to show only favorites in channel lists.

I do believe there are possible plans for using the favorites feature in the app. No ETAs at the moment, and the main priority is getting the new UI in shape, of course.
by NedS
Fri Aug 16, 2019 9:17 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Servio Log File / Troubleshooting
Replies: 8
Views: 718

Re: Servio Log File / Troubleshooting

We will relay this to our development team and see what else we can find out. I think they might have already looked into it the other day, for the next update, but I will make sure.
by NedS
Tue Aug 13, 2019 4:14 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: No Tuners Found (again and again)
Replies: 4
Views: 330

Re: No Tuners Found (again and again)

I believe you mentioned you were running DD-WRT firmware on your router. Please make sure that the "filter multicast" option is turned off in the firewall settings.
by NedS
Tue Aug 13, 2019 2:23 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Powerline adapter for HDHR5-4US?
Replies: 1
Views: 244

Re: Powerline adapter for HDHR5-4US?

The AV500 should work very well.
by NedS
Mon Aug 12, 2019 5:45 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HDR-Homerun Signal Meter--Where is it?
Replies: 23
Views: 1712

Re: HDR-Homerun Signal Meter--Where is it?

The last Mac version that included it was 20180817, which can be downloaded from https://download.silicondust.com/hdhomerun/hdhomerun_mac_20180817.dmg . There was never an official app for Android or iOS. No, I guess not, but the (Free) app that does work for the purpose - on my Android Phone (deve...
by NedS
Mon Aug 12, 2019 12:37 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20190716Beta1 Installer will not launch on Catalina Beta
Replies: 10
Views: 683

Re: 20190716Beta1 Installer will not launch on Catalina Beta

but I believe the main reason we don't offer the viewing app on the Mac app store is because we forgot it was there. Given Apple's developer documentation regarding the app store, that does not bode especially well for someones knowledge levels. But now you do know. We've always "knew"; the word I ...
by NedS
Sun Aug 11, 2019 4:27 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: 20190716Beta1 Installer will not launch on Catalina Beta
Replies: 10
Views: 683

Re: 20190716Beta1 Installer will not launch on Catalina Beta

It would most likely be an additional option, rather than going app store-only.

For Windows 10 our app is store-only due to something with how the DRM support is handled, I think (I'm not 100% on that *EDIT: what Jason said*), but there isn't DRM-channel support for the HDHR app on Mac OS.