Does this occur with recordings or just live? Can you please enable remote diagnostics and replicate the issue and reply with your device id and date/time the issue was recreated. Thank you. Gareth Hi, Gareth. Diagnostics are, and have been, turned on in the app on my Tab S 10.5 tablet. My device I...

It would be very helpful if on that Setting screen you could show both app version and UI version numbers labeled as such.

Thanks for the clarification.

Release 20190625 is still showing "Version 20190620b (beta)" in Settings on all my Android devices.

With the new version 20190625 loaded on my Galaxy Tab S 10.5 tablet (running Android 6), the video is very jerky. Audio is OK, though. This is only an issue with the new UI. The old UI is very smooth. Also on the tablet running the new UI, while watching live TV, it takes multiple screen touches to ...

On my Samsung Galaxy Note 8 phone, the text scaling on the Live/Recorded/Discover/Tasks screen is too big and causes "Tasks" to wrap to the next line:

https://1drv.ms/u/s!AmC2D9qWVVZHhzj0ZNUKdMf38ZYJ

One other thing I should mention that may be related to whatever change you just made with 20190625: with this new version loaded on my Galaxy Tab S 10.5 tablet (running Android 6), the video is very jerky. Audio is OK, though. ETA: The above video issue only happens with the new UI. Also on the tab...

jasonl wrote: ↑

Tue Jun 25, 2019 12:32 pm

It appears you're using the new UI there. Is it also an issue in the old UI? If not, that issue should be reported in the New UI forum.

You are correct. The screenshot was while using the new UI. The old UI does not exhibit this issue. I'll report it in the new UI forum. Thanks.

I've installed the update on my Shield, my Note 8 and my Galaxy Tab S 10.5 now. On all devices, the version shown in Settings is still 20190620b (beta). Should this now indicate version 20190625? Or is 20190620b (beta) just the version of the new UI?

I can confirm that the main issue has been solved on my Note 8. However, I still have the second issue I posted about in the first post of this thread:

https://1drv.ms/u/s!AmC2D9qWVVZHhzj0ZNUKdMf38ZYJ

Most excellent. Thanks, Nate.

This continues to happen. Is there any attention being paid to this issue?

We have not been able to reproduce the problem here. Quick test - can you please try entering the discover URL (as shown failed) in a browser on the android device - make sure it loads ok. Nick I will try this when I get home and let you know. Here are the responses from the 3 failed probes from my...

nickk wrote: ↑

Sat Jun 22, 2019 9:49 am

We have not been able to reproduce the problem here.

Quick test - can you please try entering the discover URL (as shown failed) in a browser on the android device - make sure it loads ok.

Nick

I will try this when I get home and let you know.

I honestly cannot say if they started with release 20190621, but after installing the release today is when I first noticed these issues on my Samsung Galaxy Note 8 phone (Android 9). First, the HDHR app can't find any of my devices/DVR while connected to my wi-fi network. Here's the boot-up screen:...