Issue with an HDHomerun Prime

[handyd]

Hello,
I'm trying to figure out if my unit died, cable card, or something else.
Model: HDHR3-CC
Device ID: 131092F3
Firmware: 20260313

Card Authentication none
Card OOB Lock weak
Card Validation none

19700101-00:06:47 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-53 to have this problem resolved.
19700101-00:06:47 CableCARD: M-CARD reset
19700101-00:06:51 CableCARD: Arris/Motorola card (0000:0717)

Send Diags is on.

Thank you

[jasonl]

The 53 error means the card did not respond to a request from the HDHomeRun within the allowed timeout period. This usually means the card is going bad.

[handyd]

The 53 error means the card did not respond to a request from the HDHomeRun within the allowed timeout period. This usually means the card is going bad.

Thank you.

I did reboot it then I was able to to a firmware update. It's working now. Should it die again, I'll reach out to Comcast, if they will even send me on.