Tuner not found

Reception, channel detection, network issues, CableCARD setup, etc.
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CgMitch
Posts: 1
Joined: Sun Aug 17, 2025 8:36 pm

Tuner not found

Post by CgMitch »

Hello, I have been having issues with my tuner occasionally not working through my Roku ultra. Today while I was having the same challenge I opened the app on my Android phone and it opened right up and was working. I went into the settings and found that there was a firmware update available.

I decided to give it a try. It went through the process of showing the update but now my turner does not show at all. It says that I have a DVR which is connected directly to the tuner but I can't access it either. I have tried to power it off to reset it but nothing seems to help.

Any ideas?

gtb
Expert
Posts: 4284
Joined: Thu Oct 06, 2011 1:00 pm
Location: Sunnyvale, CA USA
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Re: Tuner not found

Post by gtb »

CgMitch wrote: Sun Aug 17, 2025 9:05 pm Any ideas?
There are many possible issues. A few common WAGs include that a tuner "disappearing" can sometimes be due to a bad power supply, or a bad network connection. Check to see if the led's look correct. If you have a compatible power adapter, try that. If you have alternative network cable and ports, try using those.

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