Closed Captions on iPad

[Jcbull]

Trying to turn off closed captions on iPad. Clicking CC crashes the app. On restart CC is still on. App version 20250515

[danieljlevine]

I have same issue on iPhone. ATSC 1.0 or 3.0 does not matter.

[jasonl]

I am not seeing the issue on my iPad. What model iPhone/iPad do each of you have? What iOS version? Is this affecting both live TV and recordings or just one or the other?

[oaks37]

No problems here. iPhone SE3, iOS 18.5. Tested multiple live ATSC 1.0 and 3.0 channels. No recordings to test.

[Jcbull]

This is on an iPad 10th generation iOS 18.5. It happens in live tv and with recordings. I’ve removed the app and reinstalled no change. I just tried it on my iPhone 12 same iOS with the same result. Same results with ATSC 1.0 and 3.0 channels.

[danieljlevine]

My iPhone is a 12 Pro Max with iOS18.5. I am live-only.

[jasonl]

OK, we found one here that does have the issue and it is being worked on.

[danieljlevine]

Seems like closed captions actually work if they are turned on. But hitting the CC button crashes my iPhone.

[nickk]

New HDHomeRun app is out for iOS - please check for updates and let me know if that fixes the problem.

Nick

[danieljlevine]

Thanks. iPhone app os not crashing when I tap CC button.