Guide is down
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- Posts: 742
- Joined: Sun Apr 12, 2015 6:59 am
- Device ID: 1080B565, 1322B8A6, 13257C3D, 1041CFDB, 10514020, 101886A, 10120815
- Location: Virginia
- x 11
Guide is down
No guide info available. Thought this was only supposed to be yesterday. Thanks
Re: Guide is down
It is being worked on...
Re: Guide is down
Can’t play my recordings either. Technology and progress don’t ever work well. Fix it, please.
Re: Guide is down
Same issue but i got logged out and cannot login anymore. When i press the login button, nothing happens
Re: Guide is down
I hate this “update” in so many ways.
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- Posts: 1
- Joined: Fri Mar 28, 2025 3:48 pm
- x 1
Re: Guide is down
No channels working, no guide, can only see/play recordings - support called me back - one of the guide server database servers went down and they're working on it - hope to have it back up in the next few hours.
Re: Guide is down
Thanks Nickk, working on it is good to know. My GUI works but DVR is a sad no.
Issue resolved, thanks.
Issue resolved, thanks.
Last edited by lswartz on Sat Mar 29, 2025 5:29 am, edited 1 time in total.
Re: Guide is down
The UI update is completely unrelated to the short guide outage we just had.
Re: Guide is down
It's more than the guide data for me. Everything related to guide and DVR is down (guide data, images, dvr tasks, recordings are blank, etc.). It's essentially a full outage.
EDIT: It's back working now!
EDIT: It's back working now!
Last edited by ronj on Fri Mar 28, 2025 4:59 pm, edited 1 time in total.
Re: Guide is down
Nick is moving servers. There's a fallback server, but it looks like things didn't automatically fall back. If you are still having issues then it might be a DNS delay, as records update/propagate.