URGENT – SiliconDust Order #754654 – Stop Shipment

[MattX]

Urgent assistance required – Order #754654

I urgently need assistance from a SiliconDust representative.

I accidentally ordered the US HDHomeRun FLEX QUATRO instead of the Australian-compatible model.

I have sent multiple emails, submitted support ticket #261125, called and left a voicemail, but have received nothing other than automated acknowledgements.

USPS tracking still shows "USPS Awaiting Item".

I am happy to pay the price difference for the Australian model. I simply need someone to stop dispatch and amend my order before it is too late.

Could a SiliconDust representative please urgently assist?

[jasonl]

You should have received an email about it hours ago, but just in case you didn't, the shop team cancelled and refunded the order so that you can order the correct item.