HDHomeRun Prime Power Adapter Problem?

[KeithAbbott]

Lately, I've been noticing one or both of my Primes stalling for upwards of 10-15 seconds when watching a show. The video and audio will suddenly freeze, usually displaying a black screen, and will resume playing by itself in about 10-15 seconds. When it resumes, it resumes at the current live location, meaning that I have just missed 10-15 seconds of content. My suspicion is that my power adapter for one or both Primes are going bad. I turned on diagnostics for both units this past Monday; can somebody take a look and see if any power issues are showing up in the logs?

My device IDs are: 13231929 and 13256C0B

Device ID 13231929 seems like the more likely culprit.

p.s. I did reboot both Primes earlier today, thinking that may have cleared up the problem. I don't think it did.

p.p.s. I do not use the SiliconDust app for viewing/recording, I use different software.

[jasonl]

Is there a specific time I can look at?

[KeithAbbott]

Best times would be:

• Monday, 8/17 from 7:00pm-10:00pm
• Tuesday, 8/18 from 6:30pm-9:30pm
• Wednesday, 8/19 from 12:30-3:30pm
• Thursday, 8/20 from 2:00pm-4:00pm