No tuners found on iPhone app, works perfectly on iPad

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
Post Reply
EddieA
Posts: 41
Joined: Fri Jun 30, 2017 4:46 pm

No tuners found on iPhone app, works perfectly on iPad

Post by EddieA »

As the title says.

Both iPhone and iPad are connected to the same network. Both fully up to date.

jasonl
Silicondust
Posts: 17839
Joined: Sun Oct 28, 2007 9:23 pm
x 110

Re: No tuners found on iPhone app, works perfectly on iPad

Post by jasonl »

Check Settings > Security & Privacy > Local network and make sure the HDHomeRun app is enabled. If it is already enabled, disable it and re-enable it.

EddieA
Posts: 41
Joined: Fri Jun 30, 2017 4:46 pm

Re: No tuners found on iPhone app, works perfectly on iPad

Post by EddieA »

Didn't make any difference. Still only sees the DVR and not the tuner.

Cheers.

jasonl
Silicondust
Posts: 17839
Joined: Sun Oct 28, 2007 9:23 pm
x 110

Re: No tuners found on iPhone app, works perfectly on iPad

Post by jasonl »

Can you reach the HDHomeRun's web page at http://hdhomerun.local/ in a web browser on the iPhone?

Do you have a VPN on the iPhone?

EddieA
Posts: 41
Joined: Fri Jun 30, 2017 4:46 pm

Re: No tuners found on iPhone app, works perfectly on iPad

Post by EddieA »

Nope.

But then again, I also can't reach that page from the iPad or my PC, both of which work and are on the same network subnet.

Typing the target IP directly works from everywhere.

Forgot to add. I have 3 (at least) VPNs loaded on the phone (the same as on the iPad), but none are active.

jasonl
Silicondust
Posts: 17839
Joined: Sun Oct 28, 2007 9:23 pm
x 110

Re: No tuners found on iPhone app, works perfectly on iPad

Post by jasonl »

Can you try uninstalling all of them and testing that way? Some of them can still interfere with local network connectivity even when not actively connected, depending on the exact software and settings.

EddieA
Posts: 41
Joined: Fri Jun 30, 2017 4:46 pm

Re: No tuners found on iPhone app, works perfectly on iPad

Post by EddieA »

Can try that.

Was also going to run packet traces on both the iPhone and iPad to see if I could spot the differences.

EddieA
Posts: 41
Joined: Fri Jun 30, 2017 4:46 pm

Re: No tuners found on iPhone app, works perfectly on iPad

Post by EddieA »

It wasn't an uninstall/re-install per se, but updating to the latest version just released appears to have corrected it.

So, guess I'll never know what the real reason was.

Cheers.

Post Reply