DVR Account not active.

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
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Jnienberg
Posts: 1
Joined: Mon Dec 16, 2019 2:19 pm

DVR Account not active.

Post by Jnienberg »

I recently changed email address related to DVR account. Now the software will not accept DVR login with either address and valid activation code. Please reset my account so DVR will activate.
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jasonl
Silicondust
Posts: 17600
Joined: Sun Oct 28, 2007 9:23 pm
x 111

Re: DVR Account not active.

Post by jasonl »

We will need to merge the accounts together to get everything to transfer over properly. Please email support at silicondust dot com with the old and new email addresses and we will get everything updated.
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