Brightscript crash on Roku when accessing DVR

[snotbottom]

Flex duo HDFX-2US, firmware 20250815. DVR version 1.0.49238 on Synology DS218j Roku Ultra 4802X software version 15.0, app build 20251204.

Live TV works fine, but when accessing DVR the app closes immediately.
It was all working fine a couple of days ago when I last used it.

Works fine on Android tablet and other devices.

[nickk]

When you restart the app it should show a crash report - can you please take pictures and send them to support@silicondust.com

BTW - a new Roku app release was submitted to Roku yesterday. It will be out Monday or Tuesday. Once we get the pictures we can confirm if it is a known issue that has been fixed,

[djhodny]

I experienced exactly the same issue last night. I emailed two screen shots of the crash report to Support.

[gormleys]

I have four different Roku devices and all four now crash every time I try to access a recorded program. I can still access the recorded programs on my iPhone with the App. This started happening on Thursday, December 4. I hope the new software drop fixes this next week!

[snotbottom]

Done. Submitted through the online support portal, ticket #247175.

When you restart the app it should show a crash report - can you please take pictures and send them to support@silicondust.com

BTW - a new Roku app release was submitted to Roku yesterday. It will be out Monday or Tuesday. Once we get the pictures we can confirm if it is a known issue that has been fixed,

[nickk]

Problem reproduced. We will get it fixed tomorrow.

Nick

[nickk]

Problem has been fixed... a new app release will be submitted tomorrow morning.

[Zef_Jedi]

The problem still exists. Version 109.0 Build 20251204. Hisense 58" (G204X model maybe?) Everything else works fine, when I go to Recordings I get that same BRIGHT.. error

[jasonl]

It takes 2-3 days for Roku to approve app submissions. It should go live either tomorrow or Thursday.

[nickk]

Release is out