HD HomeRun freezes when changing channel

[stevew00t]

Almost without fail, HD HomeRun on my Roku ultra fails to show the channel I've changed to, freezing about a third of the way through the loading bar. If I exit the app and start over, then the channel I was trying to change to will be displayed.

Roku Ultra, model 4802X, software version 15, HDHomeRun app version 108.0, build 20251111.

After restarting the Ultra (unplug, count to 10, etc.) it worked great for multiple changes and then the blank screen again. But then, it started working again and hasn't fallen over again.

This "recovery" is a new thing. Previously it had been "it's failed and it's not coming back, no matter what I do" The only way to fix that was to exit to the main Roku menu and start

[NedS]

We would like to get some diagnostic data:

1. Please go to http://hdhomerun.local
2. If it tells you that a firmware update is available, please install it
3. Click System Status
4. Check the Send diagnostic information box
5. Go back one page
6. Click Channel Lineup
7. Click on Detect Channels

Reply back to this post and provide us the device ID of your HDHomeRun and we will check the logs. You can find the device ID on a label on the bottom of the HDHomeRun itself.

[2000cam]

Yep, I am seeing this anomaly too. Sometimes it kicks me out of the App on Roku completely.

I turned on send diagnostics for you.