Billing Lost Card

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
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themusj
Posts: 352
Joined: Wed Aug 30, 2017 5:44 pm

Billing Lost Card

Post by themusj »

Really not sure where to post this. Lost my credit card and in order to remove the card, I had to cancel my subscription. I assume my subscription is still good to the renew date?

By then I will enter my new card information. IE. I assume since I paid for a year already, it will continue until that time.

jasonl
Silicondust
Posts: 17526
Joined: Sun Oct 28, 2007 9:23 pm
x 96

Re: Billing Lost Card

Post by jasonl »

The DVR subscription remains active until the expiration/renewal date. You may want to place the renewal order a day or two early to ensure uninterrupted service. The system is smart enough to not start the clock on the new year until the existing subscription ends.

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