New guide-centric UI approach

[BBird]

First off, I like the Guide button. Live button is optional.

FYI --
As of 2025-10-01 with UI 20251001a, I get a blank guide when I click on the Guide button in
Windows 11, android smartphone app and android tv app. The guide area is blank with the
blue current time line showing.
All other menu buttons work as expected.

See Screenshot

[Thunderthud]

First off, I like the Guide button. Live button is optional.

FYI --
As of 2025-10-01 with UI 20251001a, I get a blank guide when I click on the Guide button in
Windows 11, android smartphone app and android tv app. The guide area is blank with the
blue current time line showing.
All other menu buttons work as expected.

See Screenshot

Yup. That's what I had for a while too.

[nickk]

Can you please exit the app and load it again to pick up UI release 20251001c

[nickk]

Guide data problem figured out... the system is recomputing guide matches for all devices to fix the problem... everything should be working within the next 10 minutes or so. Sorry about that.

[Thunderthud]

Can you please exit the app and load it again to pick up UI release 20251001c

Yes. Seems to be working now. Including favorites at the top of the listing!

[Tom1272]

Guide data problem figured out... the system is recomputing guide matches for all devices to fix the problem... everything should be working within the next 10 minutes or so. Sorry about that.

My guide is back to normal.

[AlbumMan]

There is no longer an option for slice guide vs. list guide in settings....
And live always goes to slice guide now.
Is this on purpose?
Would like to have been able to go the the list guide from the live tab,
as we had before.

This is by design. Press Back/ESC to go to the grid guide.

Sorry to say Nick, but I hate the extra steps. I have always had slice guide disabled and this is really annoying to hit extra buttons. This may be a deal breaker for me when my subscription renews.

[VegasSteve]

I experienced the same things that people are posting. It seems to be 'ok' as of this writing with a few issues.

(1) My guide shows all my favorited channels with a star next to them (unnecessary and distracting) AND at the bottom of my favorites, ALL my favorites are repeated w/o the stars. Why?

(2) I'm in favor of letting us remove the slice guide if we want. Give us options, don't force unnecessary and dumb things on us. Options are good for customers.

(3) Many companies allow for turning off updates or at least doing so manually. Again, options, I don't like being a guinea pig. I turn off all auto updates where possible. This debacle is the reason why.

I'm a new user and was generally satisfied until this recent foul up. Pushing updates just to push/change things isn't a good idea. I did scroll back some and didn't see any explanation as to why SD would do all this fiddling. Even if somewhere they did, it would be nice to have an explanation up front as to why such updates are necessary, especially when things go wrong like this one did.

[nickk]

(1) My guide shows all my favorited channels with a star next to them (unnecessary and distracting) AND at the bottom of my favorites, ALL my favorites are repeated w/o the stars. Why?

The star is a common UI element with the Channel editor so helps create the association. It might be a bit big.
The channels are repeated because the channel list is numerically sorted. We don't want a problem where the channel list goes 5.1, 5.3 because 5.2 is a favorite at the top.

(3) Many companies allow for turning off updates or at least doing so manually. Again, options, I don't like being a guinea pig. I turn off all auto updates where possible. This debacle is the reason why.

I'm a new user and was generally satisfied until this recent foul up. Pushing updates just to push/change things isn't a good idea. I did scroll back some and didn't see any explanation as to why SD would do all this fiddling. Even if somewhere they did, it would be nice to have an explanation up front as to why such updates are necessary, especially when things go wrong like this one did.

The guide problem we had today was unrelated to the UI update.

Showing favorites in the grid guide has been a much asked for feature. It was discussed earlier in this thread.

Accessing the guide is now a single button press with the default configuration, even on basic remotes.

[VegasSteve]

Thanks for the quick reply. Yes, the star is too big but if you must have it, it would be nice for it to be tiny.

Sorry to be dense, but I still don't understand the duplicate listing under my favorites. It is exactly the same as my favorite list, there is no variation in channel numbers and it is ONLY my favorites, there is not one channel that I have 'X' ed out and that is all but my favs. And before this most recent issue, I had all my favorites listed in the guide with no stars and no duplicate channels underneath. And no problems, I might add. So something you did changed all that for no improvement and to our detriment, at least for myself and some others.

You have a good product, but forcing changes is unwise, imho. Options to turn on/off certain elements in the interface can't be that hard, you could set up a way to hide them even if they were still in the background, and toggles to disable the really annoying ones like the slice guide. A simple on/off toggle for such things would work. You did it before with the slice guide, so I don't understand why you are taking away our options.

I still would like a way to turn off these automatic updates.

[nickk]

The intent is not that you favorite every channel.

You favorite the channels you want at the top of the guide for quick access. Or for telling the DVR which channels to prefer. Making every channel a favorite doesn't make sense.

After the favorite channels you get every channel so as to provide the complete list of channels in numerical order.

[leerandall]

Still, with UI version 20251001c in Windows 10, when I type in a channel number, the guide highlight does not move to the typed channel. For example, if I type in channel 223, it moves the highlight to the channel 50.4 row.

[Harry73]

Please give us the option back to disable the slice guide. When we first installed the HD Homerun system months ago, we tried to use the feature, and it is quite nice on a smaller touch screen. However, when viewed from across the room on a larger screen and a barebones firestick remote it was a huge pain to navigate as it splits the task bar into a bottom and top location of the screen, blocks part of the screen and the smaller text was not readable from across the room. I have found that one "back" remote button push does put you back to the grid guide, but I seem to have to do that extra step dozens of times as we are moving through the guide/live TV, it seems to popup whenever we want to do anything guide related.

Firestick 4K, Flex 4K ATSC 3.0 NextGen TV

[leerandall]

Still, with UI version 20251001c in Windows 10, when I type in a channel number, the guide highlight does not move to the typed channel. For example, if I type in channel 223, it moves the highlight to the channel 50.4 row.

This appears to have been fixed as of UI version 20251002b. Thank you.

[danieljlevine]

I believe I have the latest firmware and the latest UI version applied to my HDHR Flex 4K. When in the guide, I’m able to scroll down all the way to my Fox 145.1 channel and I can see there are channels below it like 145.100 and I know they are there, but I cannot scroll to them in the interface on my Amazon Firestick 4K v2.

Device ID: 10A296FB

Diagnostics are on.

App version: 20250708
UI Beta: 20251002b
Early Access to New Features is on