Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Reception, channel detection, network issues, CableCARD setup, etc.
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JollyWalter
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Joined: Tue Sep 23, 2025 4:54 am

Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by JollyWalter »

Hi All, I'm new here so please be gentle :)

I have recently moved to an apartment where the antenna point location was not ideal so decided to look for an option to serve up live tv over WiFi.
Discovered HDHomeRun and decided to go down this path. (Had literally never heard of it before 2 weeks ago).

Purchased Flex Quatro and connected to home network - hardwired to Ubiquiti UniFi gear.

Installed HDHomeRun app on...
iMac - works beautifully
PC - works beautifully
iPhone - works beautifully
Samsung TV - fail

Scoured the internet for solution to the Samsung TV problem and pretty much gave up.
None of the IPTV apps in the Samsung App store worked. Most would load, read and display the program data, but fail to display a picture. Just get a buffering style graphic.

So I followed another lead and purchased an Amazon Fire Stick which I set up on the Samsung and loaded the HDHomeRun app.
App loads but reports "No tuners found"
This TV is on the same WiFi network as the iPhone, iMac, and PC but I just can't get it to work.
I've tried two different WiFi networks off my UniFi setup (my main WiFi network and an IoT network) but neither work.

Surely I don't have to physically connect to my network with cable?

I'm not technical, and only have a basic understanding of how this should be set up.
My query is not really related to the Samsung TV issue - I think that's just not going to work for all the reasons I poured over in my research.
But I really thought the Fire Stick idea was going to work, yet it hasn't.
I've updated the Fire Stick, restarted the HDHomeRun (remember that it works fine with my other devices) and done everything I can think of (which admittedly is not a great deal).

Can anyone offer any other advice? Is there something basic I'm missing?

Thanks in advance
Mick

rikd
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Re: Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by rikd »

JollyWalter wrote: Tue Sep 23, 2025 5:20 am This TV is on the same WiFi network as the iPhone, iMac, and PC but I just can't get it to work.
I've tried two different WiFi networks off my UniFi setup (my main WiFi network and an IoT network) but neither work.
Using VLANs?
Tuner and Players *must* be on the same VLAN to allow the broadcast packets for discovery to go between the devices.
i.e. the Tuner hardwired to a UniFi switch must have it's port set to 'untag' the same VLANID you setup for the wifi network you want the FireTV to be part of.
(there are ways to 'bridge' the broadcast between VLANs if you want to go down that route - google will find it, but not something I recommend (or do)).

EDIT - also check UniFi ACLs for switch and AP..
If the FireTV is truly on same network as other devices - then something is blocking the communications.

JollyWalter
Posts: 3
Joined: Tue Sep 23, 2025 4:54 am

Re: Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by JollyWalter »

rikd wrote: Tue Sep 23, 2025 10:29 am Using VLANs?
I think this is the problem.
I rechecked and turns out the tuners are found when the fire stick is on the main WiFi network, but doesn't work on the IoT WiFi network which is what I have the TVs on.
Is it possible to have my hardwired HDHomeRun device on the 'default' network and somehow make it visible to the IoT network as well as the main WiFi network using some clever network configuration?
That way I can use HDHomeRun on my TVs (on the IoT WiFi) and also on my other devices (on the main WiFI).

Of course I could be talking nonsense as I'm a complete layman when it comes to networking.
So if someone replies and says it's possible then I might need an expert to configure it for me.
If it cannot be done then I'll just keep the Fire Stick on the main WiFi network. That will bother me although I suppose it shouldn't.

rikd
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Re: Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by rikd »

JollyWalter wrote: Tue Sep 23, 2025 4:58 pm ...
I rechecked and turns out the tuners are found when the fire stick is on the main WiFi network, but doesn't work on the IoT WiFi network which is what I have the TVs on.
Is it possible to have my hardwired HDHomeRun device on the 'default' network and somehow make it visible to the IoT network as well as the main WiFi network using some clever network configuration?
That way I can use HDHomeRun on my TVs (on the IoT WiFi) and also on my other devices (on the main WiFI).
It's possible - but then you have to think why are you running VLANs anyway? ;)

The problem is two fold - although depending on how you created your VLANs the second may not be an issue.

The first is the broadcast we mentioned. If you have a subnet of 10.1.1.0/24 then the broadcast for that will be 10.1.1.255 - you need to confirm for your network.
You need the relay to take that broadcast packet from VLAN A and rebroadcast it on VLAN B - and vice versa the broadcast from VLAN B needs to be relayed to VLAN A.
BUT if you just do the broadcast address then all broadcasts from BOTH networks go across both Network.
Definitely consider if possible to limit to the HDhomerun discover port of 65001 or limit the broadcast source IPs to the tuner and player (again - both sides needed in this case)
Depending on network configurations you may also have to dig down into switch ACLs to not prevent a broadcast from an address not part of the subnet from being blocked downstream.
A google should find methods to do this - there are relays, bridges, proxies depending on network/need.

The second issue is when your player and tuner need to communicate.
They need to have a means to route traffic from one subnet to another. So now you need to permit VLANs to communicate at a min to the IP addresses of both ends - so in your router you will need to set some static IPs for them and then create ACL holes for their data to go over.
Although some routers (looking at you TPLink) by default just let all VLANs communicate with each other anyway which means no ACL is needed.
The downside here of course is that you could have your tuner and your player on the same switch.. but now packets MUST go all the way to the router and the router sends them all the way back again. Can be problematic if you have other bandwidth suckers, or sensitive gear along the network path.

Is not too complicated to setup - but requires patience and time.

I used to use VLANs - but something about creating unmonitored holes makes me cringe
Instead added MAC addresses of IOT devices to a pool and prevented them from doing external DNS and only get a handful of addresses allowed from my DNS server, as well as limiting bandwidth for the pool - i.e. I don't care if device X wants to contact device Ys cloud service. If a device is noisy I push an ACL to the switch to limit that specific device.
Of course I could be talking nonsense as I'm a complete layman when it comes to networking.
So if someone replies and says it's possible then I might need an expert to configure it for me.
If it cannot be done then I'll just keep the Fire Stick on the main WiFi network. That will bother me although I suppose it shouldn't.
If it won't bother you - then why have VLANs at all?
If it's to limit internet access from the device - you have tools in your arsenal to limit a specific devices' capabilities via the UniFi system (remove DNS/DNSSec ports, limit download and upload, etc.)
If it's to prevent the device from accessing sensitive devices - again, this can be achieved through other means - e.g. an L2 ACL on the switch your NAS is connected to in order to prevent packets with a source of the device mac. fwiw - I have this on mine.. the switch ONLY allows my players MAC address access to the NAS on port 59090 where I have the DVR service (also ports for any other service like Plex).
Takes a little more config - but more secure and less painful when the things go wrong (which always happens).

JollyWalter
Posts: 3
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Re: Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by JollyWalter »

rikd wrote: Wed Sep 24, 2025 1:59 am It's possible - but then you have to think why are you running VLANs anyway? ;)
Thank you so much for your comprehensive response, it's really appreciated.

I set up my network with UniFi gear because at the time I needed something a bit more than a preconfigured modem supplied by my ISP, and Ubiquiti UniFi was recommended to me.
With a lot of googling and a lot of hours invested/wasted I got my network set up and it happened to include an IoT network and I used VLANs because the guy on the YouTube video said to do it that way. No other reason ;)

But I think this is all way beyond me, so I'll keep my Fire Stick on the same network as the HDHR and instead waste my hours on trying to find a solution that will allow me to send the signal straight to my very very expensive brand new Samsung TV that seems to be the only TV that doesn't support HDHR :|

gtb
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Re: Cannot get HDHomeRun app to find tuners on Amazon Fire Stick (HD)

Post by gtb »

JollyWalter wrote: Wed Sep 24, 2025 6:53 pm I set up my network with UniFi gear because at the time I needed something a bit more than a preconfigured modem supplied by my ISP, and Ubiquiti UniFi was recommended to me.
FWIW, while others mentioned broadcast discovery, all the modern tuners support IPv6 multicast discovery, and more advanced routers should forward IPv6 site-local multicasts (if allowed to by site policy). Unfortunately, last I knew (well that was about five years ago, so maybe things have changed), the Ubiquiti routers did not have IPv6 PIM support (for IPv6 multicast forwarding). I don't know who recommended the UniFi equipment to you, but they may not have considered the importance of IPv6.

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