no live TV. Only recorded shows up when powered on

[ddodge13]

Code: Select all

Today I have no live TV. My internet is working fine. I have 2 hdhomerun primes with two cable cards. I use my wd NAS as a server and firesticks as clients. I uninstalled the HDHomerun app from the NAs and reinstalled it. I think I did it right its been a while since I had any issues and to do anything like this. I will attach the logs, but since i uninstalled and reinstalled the logs are small but the one thing I seen was...
"20250911-02:05:55 System: myhdhomerun_sync: webclient error (early close)"

Logs:

19700101-00:00:00 System: reset reason = power on
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:03 System: network link 1000f
19700101-00:00:04 System: ip address obtained: 192.168.1.90/24
19700101-00:00:05 CableCARD: Arris/Motorola card (0000:0625)
19700101-00:00:05 CableCARD: authentication status: authentication in progress
19700101-00:00:05 CableCARD: authentication status: authentication success, validation success
19700101-00:00:21 System: myhdhomerun_sync: webclient error (early close)
20250911-11:01:00 CableCARD: time changed from Thu Jan 01 00:00:56 1970 to Thu Sep 11 11:01:00 2025
20250911-11:11:15 System: myhdhomerun_sync: webclient error (early close)
20250911-11:20:36 System: myhdhomerun_sync: webclient error (early close)

I just decided to record the error that flashes on the screen for approx. half a second. I wasntt able to read it but after recording it and pausing it I was able to see that the error says "Your hdhomerun tuner is not able. to connect to the silicondustTVguide service" Anyone know if its external? my network is working fine.

[hutchpuppy]

Woke up to same problem. Also have primes. My log says myhdhomerun_sync: webclient error (dns failed) and Recording: event download failed. My DVR account says "None"

No home network issues, rebooted all, same results. Not specific to Firesticks, I have Google TV/Android TV devices.

[ddodge13]

I opened the plex app in the firestick and the plex app pulled the guide and live tv works fine. So it seems that just the hdhomerun app is not working with my fire sticks.

[signcarver]

The web client error means the prime can't connect to SD which is required to maintain DeviceAuth which is required for guide. I plugged an old prime in and got the same.... updated firmware through config and still same error (I cant use a prime here any longer as my fiber neighborhood went to iptv as it couldn't support high split the coax neighborhoods got).

It wouldn't surprise me if the issue was related to the new security certificates that became an issue a couple days ago with the lg/webos app as the DeviceAuth would be good for about a day.and the client wouldn't have much issue until such expired.

[Kolvig]

Also no live TV here only a black screen ..... Other software can show live TV. So the SiliconDust must have a software issue

[nickk]

Problem confirmed - investigating...

[markweir]

My software is not working. After the splash screen, all I get is a black screen. The hdhomerun setup software sees the tuner and is reporting everything is normal. I haven't tried any other software to see if it works. I have tried on my Mac mini, iphone, windows computer. The results are the same, just a black screen. I also have the prime and western digital nas.
Here is the prime log after reboot:
19700101-00:00:00 System: reset reason = power on
19700101-00:00:01 CableCARD: M-CARD inserted
19700101-00:00:03 System: network link 1000f
19700101-00:00:04 System: ip address obtained: 192.168.0.17/24
19700101-00:00:05 CableCARD: Arris/Motorola card (0000:0717)
19700101-00:00:05 CableCARD: authentication status: authentication in progress
19700101-00:00:06 CableCARD: authentication status: authentication success, validation success
20250911-13:35:35 CableCARD: time changed from Thu Jan 01 00:00:18 1970 to Thu Sep 11 13:35:35 2025
20250911-13:35:37 System: myhdhomerun_sync: webclient error (early close)
20250911-13:36:34 System: myhdhomerun_sync: webclient error (early close)
20250911-13:47:09 System: myhdhomerun_sync: webclient error (early close)
20250911-13:57:41 System: myhdhomerun_sync: webclient error (early close)
20250911-14:06:05 System: network link down
20250911-14:06:05 System: ip address released: 192.168.0.17
20250911-14:06:20 System: myhdhomerun_sync: webclient error (dns failed)
20250911-14:07:01 System: network link 1000f
20250911-14:07:27 System: ip address obtained: 192.168.0.17/24
20250911-14:07:44 System: myhdhomerun_sync: webclient error (early close)
20250911-14:14:08 Tuner: tuner0 tuning 90 GTNETSD (auto:297MHz-7549)
20250911-14:14:09 CableCARD: tuner0 90 GTNETSD (auto:297MHz-7549) access = subscribed
20250911-14:14:24 Tuner: tuner0 tuning 165 COLO (auto:207MHz-5611)
20250911-14:14:25 CableCARD: tuner0 165 COLO (auto:207MHz-5611) access = subscribed
20250911-14:14:34 Tuner: tuner0 tuning 370 KKTVDT3 (auto:345MHz-935)
20250911-14:14:34 CableCARD: tuner0 370 KKTVDT3 (auto:345MHz-935) access = subscribed
20250911-14:17:32 System: myhdhomerun_sync: webclient error (early close)
20250911-14:26:39 System: myhdhomerun_sync: webclient error (early close)
20250911-14:35:59 System: myhdhomerun_sync: webclient error (early close)

[RockstartTx88]

I’m having the same issue as well. Wondering when this will be fixed?

[hutchpuppy]

FWIW, my opinion is that TV should work with or without internet access/guide/cert/auth errors. A blank guide and/or slice guide but a tunable channel would be better than complete outage and having to use PLEX, CHANNELS, VLC etc.

[RockstartTx88]

Just wondering if there any updates on this?

[nickk]

Fixed.

[hutchpuppy]

Confirmed fixed for me. Thank you @nickk

[ddodge13]

I now show the full guide but just local channels are working in the hdhomerun app no cable channels. On plex I get all the channels.

[RockstartTx88]

Thank you, working fine now.

[ddodge13]

Oh wait. The cable channels are working they’re just taking about 30-45 seconds to load