Remote reboot Prime

[JMN57]

I am remote from my serveer/prime and had a power outage. My cablecard is stuck logging into Comcast:
Card Authentication in-progress
Card Validation in-progress
3DES encryption not ready

and I have created a trouble ticket with Comcast.

But I also would like to be able to reboot the Prime remotely (ideally via a Windows 11 machine that is local but I also have TrueNas and QNAP boxes on the local net).
I see online that "hdhomerun_config <device_id> set /sys/restart self" will work but I don't know where to download the utility.

So, any help on remote reboot of a HDHR Prime would be appreciated.

Thanks

ADDED data for context:

CableCARD Status
Card Manufacturer Arris/Motorola
Card Authentication in-progress
Card Validation in-progress
3DES encryption not ready
OOB Frequency 104.200 MHz
OOB Lock 2.048 Mbps
Signal Strength 90% (-6.1 dBmV)
Signal Quality 100% (39.6 dB)
Channel List cablecard-oob



CableCARD(tm) Status

Man: ARRIS Uptime: 0001 14:52
HW: 0469927002 Boot: 03.25
FW 06.25 E 07/17/12 08:36
FW* 07.17 E 10/23/18 06:39
Unit Address: 0x281D527233
040-04919-42451-025

DL State: IDLE
Left: 0 Rcvd: 0 Rate: 0
Last Error: NONE

MSG Auth Pass: 0 Fail: 0


Conditional Access
UnitAddress: 040-04919-42451-025
Encryption: DES
EMM CSN: 0x1B/73 unknown
Con: Yes EBCP: No Val: I 0x1D



Network Setup

OOB Mode: OOB GTC: OOB
2-Way: Unknown LKC: 104.20N
Rx RF Freq: 104.20-NT
Tx RF Freq: ---.-- Power: --
RF-OOB Status: IDLE
EMM ID/PID: 1/0x1503
VCTID: 48 OOB Msgs: 87668
VCT: 20892 OOB-rate: 1
NIT: 13981 XAIT: 0
NTT: 18557 CVT: 0
STT: 2325 EAS: 0
Full Tx: 0 Full Rx: 0

CableCARD(tm) Pairing


Information is not available.


DSG/DOCSIS Screen

In OOB Mode

Interactive (Aloha) Info

IP Address: 0.0.0.0
UPM Address: 0x3C14C4
DSP ID: 0x0000
USP ID: 0x0000
DSP: Unconfigured
USP: No Message To Send
Signon Status: Unknown
Ack Timeout: 0 msec
Cell Abort Count: 0 (max = 0)
MAC Abort Count: 0 (max = 0)


MCARD CANH Status 1

CANH Status: Idle

CANH Protocol Version
MCARD: -- CANH: --

IPPV Protocol Version
MCARD: -- CANH: --

OOB ID: Received

CANH SAS Msgs Rcvd: -- Sent: --
IPPV SAS Msgs Rcvd: -- Sent: --
REFRESH

[JMN57]

Adding - I am trying to get to the SiliconDust install directory on my PC. Have installed app on a w11 PC but when I go to Program Files or Program Files (X86) there is no SD directory. The app does open. I have no idea where the install sits and a search on the drive for SiliconDust doesn't find anything.

[Ken.F]

The hdhomerun_config utility isn't included with the HDHomeRun app. It is included in the HDHomeRun software for Windows. You can download it from Silicondust here:
https://info.hdhomerun.com/info/hdhomerun_config