Zuki PVR client add-on no longer recording video nor showing recorded shows

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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RocketGuy3
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Joined: Sun Feb 03, 2019 6:42 pm
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Zuki PVR client add-on no longer recording video nor showing recorded shows

Post by RocketGuy3 »

Hey folks. I'm using:
Windows 10
**** 21.1.0
Zuki plugin v21.9.3.8862.

This combo had been working well for years, and then just recently (within the past week or so) it seems to have stopped recording scheduled shows. And today when I restarted my Windows 10 PC for an update, it seems to no longer even be listing shows that it successfully recorded in the past.

When I look at logs, I see this:

HDHomeRun RECORD 20171221 Windows bae2b3c2-8bf3-4ec5-8a04-74355abdda4d
20250709-00:01:11 Status: Resource: nbk=0 dmk=91
20250709-00:01:12 Recorded: directory D:\TV\ with 1 subdirs and 0 recordings
20250709-00:03:11 Status: Resource: nbk=0 dmk=91
20250709-00:05:11 Status: Resource: nbk=0 dmk=91
20250709-00:07:11 Status: Resource: nbk=0 dmk=91
20250709-00:07:52 Recording: discover on 192.168.2.255
20250709-00:07:52 Recording: discover on 172.22.175.255
20250709-00:07:52 Recording: 10415AF5 lineup request success (found 106 channels)
20250709-00:07:52 Recording: discover on 192.168.2.255
20250709-00:07:52 Recording: discover on 172.22.175.255
20250709-00:07:52 Recording: discover response from 10415AF5: lineup url = http://192.168.2.175:80/lineup.json
20250709-00:07:52 Recorded: recorded sync to api.hdhomerun.com
20250709-00:07:52 Recording: event download from api.hdhomerun.com
20250709-00:07:53 System: server time = Wed Jul 9 00:07:53 2025 (correction of -1s)
20250709-00:07:53 Recording: authorization error or not subscribed to dvr service
20250709-00:07:53 Recording: event download failed

20250709-00:07:53 Recording: disk space available = 1285GB

I assume the bolded is indicative of the problem...

Similarly when I look at my DVR backend application (HDHomeRun's Windows app) and go to the "Recordings" tab, I get a "Your HDHomeRun DVR wasn't found" error".

Image

I'm still able to play live TV on my **** app, but:

1) It will not show my recorded shows even though they are still very much on the drive in the expected location, and playable on other software.
2) It will not record live TV
3) It does not give me any error messages when creating timers or trying to record live TV. It looks like everything is working... but it's not actually recording.

Anyone have any ideas? Thank you in advance for your help!

signcarver
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Re: Zuki PVR client add-on no longer recording video nor showing recorded shows

Post by signcarver »

If I'm reading it right it seams your record engine is from 2017 and nickk had said such would no longer work. See viewtopic.php?p=404903#p404903

Or viewtopic.php?t=79943 with a bit more detail on where the cutoff date of version was

The log also indicates that engine didn't find any recordings where it expected to.

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