CableCARD Activation Hotlines/Websites

Reception, channel detection, network issues, CableCARD setup, etc.
thedoomster
Posts: 154
Joined: Fri Nov 27, 2015 6:14 pm
Device ID: 131CC070
Location: Rochester, NY

Re: CableCARD Activation Hotlines/Websites

Post by thedoomster »

Spectrum cablecard support direct number: 866-532-2598

CMPetro
Posts: 1
Joined: Thu Sep 17, 2020 2:52 pm

Re: CableCARD Activation Hotlines/Websites

Post by CMPetro »

For Wide Open West... aka WOW!
Ph# 800-848-2278 or 866-4WOWNOW. They take you to the same phone tree.

Things you'll need besides good luck in getting the right person who knows how to do this.
1) Host ID and CableCard Serial Number from CableCARD Menu -> CableCARD/Host ID Screen of your HDHomeRun Prime device web.
2) Make sure they register it in the billing system as well as the device section of your account.
3) Make sure they "Balance" your profile so you'll get all your channels.

rkkeller
Posts: 9
Joined: Thu Nov 05, 2020 8:04 am

Re: CableCARD Activation Hotlines/Websites

Post by rkkeller »

Not sure how common this is, but I have Verizon FIOS and all I did was take my old cable card out of a TiVo Bolt and put it in and it worked.
I got over 300 channels and all of them work.

No calls to Verizon yet, fingers crossed. I do not have any premiums, sports packages or anything like that so might be why it just worked.

NedS
Silicondust
Posts: 1702
Joined: Mon Dec 10, 2018 12:38 pm
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Re: CableCARD Activation Hotlines/Websites

Post by NedS »

rkkeller wrote: Wed Dec 02, 2020 11:12 am Not sure how common this is, but I have Verizon FIOS and all I did was take my old cable card out of a TiVo Bolt and put it in and it worked.
I got over 300 channels and all of them work.

No calls to Verizon yet, fingers crossed. I do not have any premiums, sports packages or anything like that so might be why it just worked.
Protected channels probably won't work in that situation. Even taking the card out of the same unit and putting it back in will likely require re-pairing with the cable company.

rkkeller
Posts: 9
Joined: Thu Nov 05, 2020 8:04 am

Re: CableCARD Activation Hotlines/Websites

Post by rkkeller »

I must have lucked out, still working and all I did was move it from the TiVo.

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