Search found 160 matches

by jasonl
Mon Apr 15, 2024 5:20 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Roku and Prime
Replies: 3
Views: 109

Re: Roku and Prime

Some cable providers include additional data on the data stream that contains the tables that tell the receiver where to find the audio and video data associated with a particular channel. This is a perfectly valid thing to do, and the correct behavior for the parser is to look at the identifier in ...
by jasonl
Sun Apr 14, 2024 11:39 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Season and Episode
Replies: 2
Views: 103

Re: Season and Episode

Search for the show on the Discover tab and select it and it will give you a list of all the upcoming episodes including episode numbers, and you can schedule recordings from there.
by jasonl
Thu Apr 11, 2024 5:20 pm
Forum: Guide Issues
Topic: No channel guide for one channel. Can't record.
Replies: 3
Views: 140

Re: No channel guide for one channel. Can't record.

Our system pulls in updated data from our guide provider each day. If they happened to add the listing for that channel in your area then it might update around that time. It would also be updated if someone else on the same cable provider had opened a ticket and asked us to fix it.
by jasonl
Thu Apr 11, 2024 5:16 pm
Forum: Guide Issues
Topic: Phoenix issues
Replies: 1
Views: 69

Re: Phoenix issues

I flipped 12.5 to use the The Nest listing from KCAL in LA, so maybe that helps?
33.5 updated
44.4 set to BarkTV. I don't think that existed the last time I was messing with Phoenix listings.
ARID listing set on Cox 34.
by jasonl
Wed Apr 10, 2024 5:15 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: FireTV 4k max vs FireTV 4k quality difference
Replies: 8
Views: 251

Re: FireTV 4k max vs FireTV 4k quality difference

Do you see a Video Quality option in the gear menu in the app on the Max? If so, that indicates that the hardware decoder on the device is either blocked for everyone because it is known to be broken, or has been blocked during use by the app because it detected a failure of the decoder. The app wil...
by jasonl
Wed Apr 10, 2024 5:00 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Replacing Hard Drive
Replies: 6
Views: 652

Re: Replacing Hard Drive

Is there a more in-depth post or article on doing this? I have a mac and am interested in how to transfer recordings. No, because most of the process would be out of scope. As a general outline: Install a program that lets you run virtual machines on the Mac, either Parallels ($) or VMWare Fusion (...
by jasonl
Wed Apr 10, 2024 4:13 pm
Forum: Guide Issues
Topic: No channel guide for one channel. Can't record.
Replies: 3
Views: 140

Re: No channel guide for one channel. Can't record.

What is the device ID for your HDHomeRun? We can update the listing for that channel.
by jasonl
Tue Apr 09, 2024 4:10 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: HD Homerun App V89.0 not working with Roku Player
Replies: 10
Views: 715

Re: HD Homerun App V89.0 not working with Roku Player

It's a timing issue so there are multiple factors involved, including whether or not an HDHomeRun DVR is present, what devices are present, and how many channels are present, among others.
by jasonl
Sun Apr 07, 2024 7:59 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Channel Scan suddenly can't find most channels
Replies: 2
Views: 169

Re: Channel Scan suddenly can't find most channels

(This was addressed via support ticket)
by jasonl
Sun Apr 07, 2024 7:56 pm
Forum: Guide Issues
Topic: Channel 19.6-19.8 "Open"
Replies: 1
Views: 105

Re: Channel 19.6-19.8 "Open"

The station changing the names would suggest that they dropped those networks. The guide on their website is just TitanTV, and if they didn't notify our guide provider Gracenote of the change, it stands to reason that they also didn't notify TitanTV. Some stations are good about notifying the provid...
by jasonl
Sun Apr 07, 2024 7:43 pm
Forum: Development Support
Topic: Recording metadata - TPeterson
Replies: 55
Views: 19513

Re: Recording metadata - TPeterson

It's fine if you want to put it in there, but maybe add a note that people should reach out to your team for any support questions related to that function.
by jasonl
Thu Apr 04, 2024 5:49 pm
Forum: ATSC 3.0 Forum
Topic: Encryption
Replies: 326
Views: 63436

Re: Encryption

A longer response is coming from Nick. He's been busy with prep for NAB among other things.
by jasonl
Wed Apr 03, 2024 6:44 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Unable to find HDHomeRun tunner on local network.
Replies: 5
Views: 326

Re: Unable to find HDHomeRun tunner on local network.

Remove Kaspersky, reboot, and check it again.
by jasonl
Wed Apr 03, 2024 4:35 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Unable to find HDHomeRun tunner on local network.
Replies: 5
Views: 326

Re: Unable to find HDHomeRun tunner on local network.

Do you have the network set as Private in the Windows network settings?

Is the PC's IP address in the same subnet as the HDHomeRun's?

Do you have any third-party firewall/security/antivirus/antimalware software installed on the PC?
by jasonl
Sun Mar 31, 2024 4:28 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: "(no filesystem)" + red flashing light on Servio
Replies: 3
Views: 273

Re: "(no filesystem)" + red flashing light on Servio

A good quality SSD like that Samsung EVO is a good choice. Nothing specific on the mechanical drive side, but there are a variety of drives on Amazon and such sold as "video", "AV", "surveillance", or "security camera" use, all of which just mean the drive is ...