Search found 611 matches

by nickk
Wed Aug 04, 2021 3:27 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: App Closes During commercials
Replies: 1
Views: 24

Re: App Closes During commercials

Hi,

Do you have a recording that results in the app / vlc crash?

If yes, can you please upload to site like Google Drive and then PM me the share link. We will test here.

Nick
by nickk
Mon Aug 02, 2021 10:44 pm
Forum: Third Party Software
Topic: Move from Tablo?
Replies: 1
Views: 60

Re: Move from Tablo?

Hi,

By far the easiest would be to set up recording rules and hope they record quickly.

We have a command line tool for editing the metadata but that requires a Linux machine (or Linux subsystem on Win10).

Nick
by nickk
Mon Aug 02, 2021 10:18 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: getting 1/3 of the channels after latest firmware upgrade - gltorres
Replies: 2
Views: 108

Re: getting 1/3 of the channels after latest firmware upgrade - gltorres

Hi,

Can you please enable "send diagnostic information" on the HDHomeRun device webpage (System Menu), run a channel scan, then post back.

Nick
by nickk
Mon Aug 02, 2021 10:17 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: getting 1/3 of the channels after latest firmware upgrade - nashman69g
Replies: 3
Views: 76

Re: getting 1/3 of the channels after latest firmware upgrade - nashman69g

I split the topic. We are not tracking any issues with the latest firmware upgrade but will help figure out what is going on.

Can you please enable "send diagnostic information" on the HDHomeRun device webpage (System Menu), run a channel scan, then post back with the device ID.

Nick
by nickk
Mon Aug 02, 2021 10:14 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: CONNECT DUO requires frequent restarts
Replies: 4
Views: 81

Re: CONNECT DUO requires frequent restarts

Your viewing/recording of 24.1 is failing badly with reception errors.
by nickk
Mon Aug 02, 2021 10:10 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: ios 14.7 Not able to find DVR
Replies: 3
Views: 55

Re: ios 14.7 Not able to find DVR

Hi,

Quick thing first - try upgrading the record engine to the latest release. If the primary discovery mechanism is blocked the HDHomeRun app for iOS will use a secondary discovery mechanism which requires a newer record engine to work.

We will retest 14.7.1 here tomorrow.

Nick
by nickk
Mon Aug 02, 2021 9:58 pm
Forum: Future Product Discussion
Topic: TiVo feature parity or bust.
Replies: 1
Views: 65

Re: TiVo feature parity or bust.

Is there a plan to provide feature parity with TiVo for recordings/captions at least? I am not talking about grid program guide ;) I haven't used a TiVo as my DVR since the old Series 1 analog input TiVo. That was 20+ years ago - no idea what features they have these days (guessing TiVo still makes...
by nickk
Mon Aug 02, 2021 7:28 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: WD Homerun DVR keeps stopping after the last two updates
Replies: 1
Views: 33

Re: WD Homerun DVR keeps stopping after the last two updates

I can check diagnostics - what is the device ID of your HDHomeRun?
by nickk
Mon Aug 02, 2021 7:15 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: DVR/Plackback/HD issues
Replies: 2
Views: 55

Re: DVR/Plackback/HD issues

It looks like one of your drives might be having problems and/or the interface was reset by the OS. The log shows the drive keeping up with writes fine. Then suddenly it logged some write errors and excessive lag errors. Bad sectors will cause the drive to stall for a while causing lag errors and po...
by nickk
Mon Aug 02, 2021 5:51 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Audio / Video keeps losing synch
Replies: 12
Views: 1199

Re: Audio / Video keeps losing synch

Roughly how long does it take before you start to notice it?

If you can, try side-loading the latest app release: https://download.silicondust.com/hdhome ... ndroid.apk

Nick
by nickk
Mon Aug 02, 2021 9:06 am
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Windows 10 HDHomeRun app has stopped working
Replies: 2
Views: 95

Re: Windows 10 HDHomeRun app has stopped working

To upgrade the record engine run HDHomeRun Setup on a Windows machine and go through the NAS Install step again on the DVR tab.

Win 10 app - if you click on the black screen does the on screen display show?

Nick
by nickk
Sun Aug 01, 2021 10:21 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: CONNECT DUO requires frequent restarts
Replies: 4
Views: 81

Re: CONNECT DUO requires frequent restarts

No that isn't normal.

Can you please turn on "send diagnostic information" on the device webpage, System menu, then reply back with the Device ID.

Nick
by nickk
Sun Aug 01, 2021 6:33 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: How to shield Connect Quatro?
Replies: 6
Views: 181

Re: How to shield Connect Quatro?

Are they HomePlug or G.hn?

It was G.hn that caused problems in my test.

Nick
by nickk
Sun Aug 01, 2021 5:14 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: How to shield Connect Quatro?
Replies: 6
Views: 181

Re: Hoe to shield Connect Quatro?

A good test would be to unplug ALL power line network adapters (not just the one closest). I ran a test with a promising new standard of power line networking adapter a few years back and found it significantly affected TV reception on everything - TVs, HDHomeRun devices, etc. The SNQ dropped from 9...
by nickk
Sat Jul 31, 2021 9:33 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Frozen picture when changing channels on Chromecast
Replies: 3
Views: 89

Re: Frozen picture when changing channels on Chromecast

Is that on the "Chromecast with Google TV" dongle? (Google's attempt to out do Microsoft for bad naming)

What is the Device ID of your HDHomeRun?