Search found 573 matches

by nickk
Wed Sep 22, 2021 3:53 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: New Silicondust LTE Filter
Replies: 44
Views: 9659

Re: New Silicondust LTE Filter

Install the filter on whatever is directly downstream from the amplified antenna + cable. Direction will be right and no adapters needed.

Nick
by nickk
Wed Sep 22, 2021 1:41 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHOMERUN FLEX 4 Tuner
Replies: 5
Views: 89

Re: HDHOMERUN FLEX 4 Tuner

What is the Device ID?
by nickk
Wed Sep 22, 2021 6:18 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Will Extend Enclosure Upgrade ever return?
Replies: 2
Views: 254

Re: Will Extend Enclosure Upgrade ever return?

We have enclosures at our warehouse. We will make them available once we have the EXTEND production test system back up and running.

Nick
by nickk
Tue Sep 21, 2021 3:30 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHOMERUN FLEX 4 Tuner
Replies: 5
Views: 89

Re: HDHOMERUN FLEX 4 Tuner

Best to file a trouble ticket - support will check diagnostics and scan results, then RMA if it looks like there is a problem with the unit.

Nick
by nickk
Tue Sep 21, 2021 3:07 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: New: HDHomeRun FLEX QUATRO
Replies: 0
Views: 45

New: HDHomeRun FLEX QUATRO

New HDHomeRun FLEX QUATRO - direct replacement for the HDHomeRun CONNECT QUATRO - 4 x ATSC 1.0 tuners:
https://shop.silicondust.com/shop/produ ... -hdfx-4us/
by nickk
Tue Sep 21, 2021 1:19 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Scribe 4K tuner and ATSC 3.0 issues
Replies: 13
Views: 340

Re: Scribe 4K tuner and ATSC 3.0 issues

As far as I am aware it is not possible to deliver AC4 over a passthrough audio link like you can with AC3 or Atmos. The app update uses the device's AC4 system codec decode AC4 and then outputs PCM or re-encodes to AC3. I think you are saying yes but in a different way. When you say " the device's...
by nickk
Tue Sep 21, 2021 1:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRun Flex 4K poor reception - mitch10102000
Replies: 4
Views: 48

Re: HDHomeRun Flex 4K poor reception - mitch10102000

Split to a new thread because your situation is unrelated to the thread you posted in. The FLEX reception performance outperforms all generations of EXTEND. It has an improved input stage, newer generation tuners, and good shielding. The FLEX input range exceeds CableLabs specs for cable TV. You nee...
by nickk
Tue Sep 21, 2021 12:50 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Scribe 4K tuner and ATSC 3.0 issues
Replies: 13
Views: 340

Re: Scribe 4K tuner and ATSC 3.0 issues

What is the Android TV sound fix? Prefer an AC-4 passthrough but an EAC3 DD+ conversion may be acceptable or maybe even desirable as it would help people who dont have a client with AC-4 support. As long as sound quality is unaffected it is all good As far as I am aware it is not possible to delive...
by nickk
Tue Sep 21, 2021 6:31 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Scribe 4K tuner and ATSC 3.0 issues
Replies: 13
Views: 340

Re: Scribe 4K tuner and ATSC 3.0 issues

1) The audio can be sent through AC-4 unaltered for the end device to decode/process in both live and recorded streams. A conversion from AC4 to AC3 is resulting in poor audio quality If you are using Android on a device with AC4 support the next HDHomeRun app update will solve the sound quality is...
by nickk
Tue Sep 21, 2021 6:24 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: New flex 4K DVR storage? - edbee
Replies: 2
Views: 36

Re: New flex 4K DVR storage? - edbee

Hi,

The HDHomeRun FLEX will format the drive.

Storage fault - can you please enable "send diagnostic information" on the System Menu device webpage and post back with the device ID.

Nick
by nickk
Sun Sep 19, 2021 8:42 pm
Forum: HDHomeRun Software Setup & Troubleshooting (Live & DVR)
Topic: Can’t view some cable channels Windows 10 and Android TV
Replies: 18
Views: 585

Re: Can’t view some cable channels Windows 10 and Android TV

Can you please enable "send diagnostic information" on the System Menu webpage of the HDHomeRun, then run the scan again.

Nick
by nickk
Sun Sep 19, 2021 8:39 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: HDHomeRun Flex 4K poor reception - williaml99
Replies: 11
Views: 396

Re: HDHomeRun Flex 4K poor reception.

The log is reporting very low signal strength. 575MHz is reporting 36-39% signal strength and 63-69% signal quality. 491MHz is reporting 30-33% signal strength and 51-56% signal quality. 69MHz is reporting 55-60% signal strength and 63-67% signal quality. Usually UHF is stronger due to antenna desig...
by nickk
Sat Sep 18, 2021 8:28 am
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Tuner Locking
Replies: 1
Views: 185

Re: Tuner Locking

If the tuner is being retuned a few minutes later it suggests one of the app you are using is recording something or doing a background scan for guide data without you knowing.

When you next see the problem to disabling the services one by one and see which one releases the tuner.

Nick
by nickk
Thu Sep 16, 2021 8:37 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Hardware Failure Connect Quatro Circuit Board Clad Crack
Replies: 2
Views: 254

Re: Hardware Failure Connect Quatro Circuit Board Clad Crack

Ouch.

We can repair that - file a quick trouble ticket.

Nick
by nickk
Wed Sep 15, 2021 7:04 pm
Forum: HDHomeRun Hardware Setup & Troubleshooting
Topic: Connect Duo and Flex Duo Together
Replies: 1
Views: 184

Re: Connect Duo and Flex Duo Together

Both will work together - the FLEX will use all 4 tuners.

No setup required - the FLEX will find the CONNECT and start using it.