Connection Lost error

[loudo38]

Every so often while watching live TV I get the following message. "Connection Lost. Steaming to the tuner failed. Press play to try again. Read tcp (my Fire Stick ip) -> (HR HomeRun ip). read: software caused connection abort."
I hit play and get another message that tuner failed.
I hit play a second time and my program returns.
I only get it on live TV, recordings play back fine.

[nickk]

What software are you using?

[loudo38]

I am using the Channels app, on a Fire Stick 4K Max. I have two Fire Sticks and it happens on both TVs. I also get occassional video lock ups for a couple of seconds and the progress bar appears on the bottom of the page. After a few seconds the video continues and the progress bar goes away.

I have a 1 gig internet and my speed on the fire stick can be between 300mbps to 400mbps at the time of the error message and screen video locks.

[jasonl]

If you are watching on both Fire Sticks simultaneously, do they both get the error at the same time?

Do you also see some sort of error if you watch in the HDHomeRun app?

[loudo38]

I think I have narrowed the problem down to the Fire Stick Channels app. I don't get the error message or the video lock on the HDHomeRun app on the same fire sticks. I also set up the HDHomeRun in **** and it works fine there also.