Live TV and Guide not working right

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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SpencerC
Posts: 189
Joined: Fri Sep 23, 2016 7:40 pm

Live TV and Guide not working right

Post by SpencerC »

Hello,

I just noticed this today. I'm running Windows 10 with a HDHomeRun Prime (cable card tuner). Typically, I watch a show from 9am to noon, which is recorded on channel 731. I watched that show this morning. Upon completion I typically tune in live tv. The Guide and Slice Guide were missing a bunch of channels, including channel 731, which was just recorded. I rebooted and power cycled the HDHomeRun and none of that fixed the issue. I then used VLC and was able to watch a channel that was missing from both guide's. I then also used Plex Media Server to pull up live tv on a different channel that was also missing from the guide's. I also disabled early access to new features and no help there either. Any ideas why the guide can't see all the channels?

SpencerC
Posts: 189
Joined: Fri Sep 23, 2016 7:40 pm

Re: Live TV and Guide not working right

Post by SpencerC »

wow, close to 200 views and not one comment. A vast majority of my channels are missing from the channel guide. As such, I can't tune into any of those missing channels. And those missing channels just happen to be my most frequently watched channels. The tuner itself sees the channels as I can use other applications to view those channels. Nobody has any help they can offer? I would appreciate it.

Thanks!

SpencerC

NedS
Silicondust
Posts: 3357
Joined: Mon Dec 10, 2018 12:38 pm
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Re: Live TV and Guide not working right

Post by NedS »

Sorry, there's just less and less people with CableCARD, and I have a feeling it might be a bug related to that or maybe a bug with having a high number of channels. I think Nick and I both still have CableCARD, and I will see if I can replicate this behavior on my Windows 11 mini PC. I wasn't able to replicate it on my Mac OS laptop.

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