Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do some

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Justin.U
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Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do some

Post by Justin.U »

Can someone please help me figure out how to get this channel back while it's not locking in on my HD home run but it comes in on my Roku TCL TV with no problem. Can someone tell me how to do a manual scan to add that Channel or do a manual ad can someone help me or can HD home run manually at that channel back. I have full signal in everything so I don't know what's going on and why it's not coming in please HD home run help me get WBAY 2.1 2.2 2.3 2.4 2.5 2.6 back on HDHOMERUN so I can enjoy those programs and record from them don't understand why my TV can lock them in on my HD home run. Could it be because of the firmware that's causing this problem because I'm on firmware 20250130beta1. Anyway possible that you can help get this channel back would be greatly appreciated. I am very upset that this channel is gone don't know why you've been seeing the picture that they're supposed to signal cuz I get it on one of my HD home runs but can't get it on the other one. I hope HD home run could help me or someone give me some advice that well give me the channel back.

WBAY is supposed to be getting rid of 2.6 and they haven't there is no signal on there but they PSIP is that the reason why I'm having a hard time getting that channel back in on my HD home run is there something you guys can do to input that Channel or something because I don't know when they are physically going to get rid of two point six it has no signal can there dropping it completely. But I look some stuff up on Google and they said if they get rid of the signal but PSIP HD home run will have a hard time decoding it and picking up the channels. Here is an article from the local affiliate. So if they physically would get rid of 2.6 because they're not going to keep it would that help me be able to scan them back in or something.

https://www.wbay.com/2025/03/25/wbays-s ... g-off-air/

Here are some info found Google

When an HDHomeRun can't scan in channels after a broadcaster shuts off a sub-channel but keeps the PSIP (Program Service Information Protocol), it's likely due to the HDHomeRun's software interpreting the PSIP data as a valid channel even though no signal is present, causing a mismatch between the expected and received data.

Here's a breakdown of why this happens and some troubleshooting steps:

Why it Happens:

PSIP Persistence: The PSIP contains information about channels, including their names, numbers, and other details, even if the actual signal is absent. HDHomeRun Software: The HDHomeRun software relies on the PSIP data to identify and organize channels.

Signal Mismatch: When a sub-channel's signal is removed but the PSIP remains, the HDHomeRun might still see the channel listed in the PSIP but find no signal, causing a scan failure or an inability to tune to the channel.

Channel Remapping: If the broadcaster remapped the channel numbers, the HDHomeRun might not be able to scan in the new channels.

http://10A49453.local

http://10A515F8.local

nickk
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by nickk »

If I am following correctly, all channels that should be working are working, but there is an extra channel 2.6 that is off-air but still detected in the channel scan?

For the channel to not have audio/video and still be detected in must have full PSIP information, must be in the PAT, and there must be at least one PMT publishing audio or video.

You can disable this channel in the HDHomeRun app, Settings menu, Channels.

kyl416
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by kyl416 »

According to the live bandscan at RabbitEars, WBAY still has 2.6 in their PSIP data, although as of 4/1 it's now labeled as "WBAY-6" instead of "Catchy", so they might be keeping it as a placeholder for a future addition.
Last edited by kyl416 on Sat Apr 05, 2025 11:31 am, edited 1 time in total.

signcarver
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by signcarver »

For the HDHomeRun app and DVR only the scan on the device can determine the lineup other software may allow manual configuration but for the official apps one must pick such up through the scan as it only uses the lineup from the device. The only thing SD can sometimes do is map the correct guide info to that channel if the guide for a channel happens to be wrong. Make sure to run the channel scan on both devices.

Just because something can be tuned by one device (your tv) does not mean it can be tuned by another device (your hdhomerun) ... each device, sometimes even two of the same model of device, can require different tuning levels (signal strength and signal quality) before it can work properly as each device is "unique".

If they drop 2.6, you may have 2.6 in your lineup until you run another scan but it will usually only affect 2.6 (unless the station completely changed everything but a scan should take care of that). For example if you try to tune 2.1, I believe it should try to tune physical 23.3 (but that might have changed, i.e. when they dropped that channel they may have decided to make 2.1-2.5 be 23.1-23.5 rather than what was 23.3-23.7). When I looked at the information from rabbitears for the station, something struck me as being a bit unusual in the US but it shouldn't have any bearing is that it lists two 2.3's (23.5's) as MyN apparently replaces 365 a couple hours each day so though I honestly don't think such will prevent the channels being added in the scan, I personally can't rule that out since I have never seen such in the US (I have seen such oversees and it used to cause problems until fixed) and I am not even sure if both actually show up at the same time or if it was just information being provided by rabbitears.

To diagnose yourself, get a computer and run hdhomerun_config_gui (full software, not just app) and look at how physical channel 23 is coming in. If strength is at 100% you may be over powering the HDHomeRun. The important thing is signal quality. If both of those are ok (preferably both green) but the stations are not showing up in config_gui (program dropdown after tuning to us-bcast 23), then one would need to get a 30 second capture ( i.e. http://hdhomerun.local:5004/auto/ch23?duration=30 ) as whenever a station changes its programming it is possible they don't get everything correct for all the tracks making it difficult for the hdhomerun to add anything to the scan for that physical channel.

Edit: based on what nickk mentioned as I took it to mean you were missing 2.1-2.6 from the scan results and not just 2.6... note until a scan is made 2.6 might continue to work as some stations "hide" a stream (I believe phoenix has or at least had one of those but not sure if it is still that way though rabbitears lists such for 40.06 physical 32.8 and I do see a video stream for Stream 6 not associated with a program ) that some TV's can tune.

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

nickk wrote: Sat Apr 05, 2025 10:32 am If I am following correctly, all channels that should be working are working, but there is an extra channel 2.6 that is off-air but still detected in the channel scan?

For the channel to not have audio/video and still be detected in must have full PSIP information, must be in the PAT, and there must be at least one PMT publishing audio or video.

You can disable this channel in the HDHomeRun app, Settings menu, Channels.
How can I disable that channel when I do a full rescan I can't even get that channel locked back in ever since they turned off 2.6 signal I've been unable to lock it back in I was able to get it on every other scan I ever did before they shut off 2.6 catchy comedy signal and moved catchy comedy to a new tower 31.7 ever since that I can't get channel 2 locked back in so how can I disable it. Is there any way you guys can go back in the database or something and input that channel.

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

Edit: based on what nickk mentioned as I took it to mean you were missing 2.1-2.6 from the scan results and not just 2.6... note until a scan is made 2.6 might continue to work as some stations "hide" a stream (I believe phoenix has or at least had one of those but not sure if it is still that way though rabbitears lists such for 40.06 physical 32.8 and I do see a video stream for Stream 6 not associated with a program ) that some TV's can tune.
[/quote]

That is correct I am missing WBAY 2.1 through 2.6 can't scan any of them in since they shut off the signal for 2.6. I was able to scan them in all along ever since they shut off the signal for 2.6. I tried opening that link or whatever you had on my computer and it didn't work. So is there any workaround so I can get 2.1 through 2.6 back on my HD home run device so I can continue recording my programming. We don't have two separate 2.3 channels what happens the 365 black Network between midnight and 3:00 in the morning it switches to my network programming then back to the 365 Network I appreciate all of you guys trying to help me I hope we can figure out the solution all together

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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by nickk »

If there is no PAT/PMT on 2.6 then the HDHomeRun will not detect 2.6 even if it is in the PSIP data. This is the correct behavior as there is no audio/video data.

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

nickk wrote: Sat Apr 05, 2025 4:16 pm If there is no PAT/PMT on 2.6 then the HDHomeRun will not detect 2.6 even if it is in the PSIP data. This is the correct behavior as there is no audio/video data.
But why am I not able to lock in any of the WBAY channels ever since they shut off the signal on 2.6 I can't lock in 2.1 2.2 2.3 2.4 2.5 can't get any of them ever since they shut off the signal on 2.6. when I look it says I have 100% signal and stuff I don't know how to upload a picture on here. Because I'm not overpowering my devices or anything because I look at them and there's green lights not red lights coming from the back of the HD home run devices. Does WBAY have to change something so I can lock them in maybe they shut something off that they weren't supposed to when they shut off the signal on 2.6 that's probably why I can't scan/lock their networks in. So are you staying I won't be able to scan/lock those channels in until WBAY does something with 2.6. Here's the email I got from WBAY

Justin,

I will try to write this as concise as possible for you to relay to your followers…lol!

We have not made any changes to our tower or power output. We did turn off the Catchy signal on 2.6, but we did keep the PSIP up so that it would not cause a rescan, especially going into elections yesterday. However, WMEI did add the Catchy signal and psip to their output, which you would have had to rescan to get.

Since there has been changes to the psip in this market, it can confuse receivers as to what they are looking at and where to get it. The best thing to do is to disconnect your antenna from your receiver and do a channel rescan. You should end up with nothing on your receiver. Then unplug your receiver from power for about 2 minutes. After that, hook everything back up and do a channel scan. You should be able to get everything. Doing this clears the database on your receiver as to where stuff is and makes a new one. Receivers not only know where and what signals to find in their database, but they also have a reference level as to the power level. Since received power levels change every season, it’s usually best to do a rescan every season. I refer to the above steps as a “full reset scan”.

Be aware that we are planning on making changes to our PSIP around April 10th, but that is not definite yet.

Dan Dyer

Chief Engineer

WBAY

115 S. Jefferson St.

Green Bay, WI 54301

O: 920-438-3288

M: 920-366-1089

nickk
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by nickk »

Ok, now I am following.

I can take a look at the broadcast... can you please do a 30s capture, upload the file to a share site such as Google Drive or Dropbox, then PM me the share link.

See "Save unfiltered physical channel" section here:
https://info.hdhomerun.com/info/trouble ... g_a_sample

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

Can you please explain what you want me to do? I’m not understanding your question what I’m supposed to be sending you or doing here how am I supposed to take a picture or video of the broadcast? What do you want? Do you want me to go in rabbit ears or on my Roku TV and do something or what please explain thank you.

But if you want me to take a video of the broadcaster, how am I gonna do that? I don’t have the channels.

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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by signcarver »

He wants you to do what i mentioned in taking a capture of the channel ( http://hdhomerun.local:5004/auto/ch23?duration=30 ) since you appear to have 2 hdhomeruns from your post you may wish to use the deviceid rather than hdhomerun before the .local to specify which hdhr. Then you need to upload that file someplace and post a link to it (SD will most likely remove the link from this forum once they get the file)

I'd probably also turn on sending of diagnostics data and run a scan on each device so SD can look at the levels.

If you have 100% signal strength showing, often you are overpowering the device and may need to remove amp, attenuate, or add splitters as the user cannot see how much above 100% it is so you don't know. Typically I find TV's to work at "twice" the signal range of strength than a hdhomerun (though i base my "twice" on how one measures strength for cable tv... i.e. many of my tv's work well for qam channels between +/-20 dBmV while the hdhomerun is much better between +/- 10 thus why I use "twice" though things are different for antenna). If you don't have an LTE filter that can also cause issues when signal is above 100٪ strength. Running the scan with sending of diagnostics data turned on allows SD to see much of these issues.

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

Okay I figured out how to do what you will mentioned and I'm going to private message him here in a minute. To give him this link. I understand where you're coming from with the signal thing but I never had problems before picking up this channel this was always a first channel to scan in like wluk in my area of 100% signal and I get that scanned in with no problem WBAY was always fine until they shut off 2.6 signal. I did try and LTE filter and it did not do anything or approve my reception or anything. I think what happened is when WBAY shut the signal offer 2.6 it did something for me to be able to scan wbayn because I had HD home run since 2022 and never had a problem ever scanning wbayn Intel April 1st of this year

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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by nickk »

Thanks for the capture.

I ran it through our simulated environment... the channel scan finds the following:
2.1 WBAY-HD (plays)
2.2 WBAY-WX (plays)
2.3 The365 (plays)
2.4 WBAY-HI (plays)
2.5 WBAYSTV (plays)
2.6 WBAY-6 (no data)
13.3 Charge! (plays).

Checking the logs... neither 10a49453 nor 10a515f8 achieved lock on ch23 during the scan. You did a capture so that suggests it can lock but it is taking a long time. This isn't a PSIP or data handling issue.

You have LTE starting at 635MHz but it isn't necessarily a problem as it appears to be about the same strength as you TV channels.

What is the antenna/amplifier/splitter/cable layout you are using?

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

I don't know what exactly antenna this apartment complex is using I have tried in an LTE filter and it didn't do anything when I used it so I got rid of it and turned it returned it because it made my signal worse than better. I have asked the manager and stuff if they were using any Splitters answer anything and they said no. But I'm using a splitter in my apartment which that shouldn't have been any problem because I've been getting I've been getting WBAY and it's sub channels all along on until April 1st came along I was able to scan them in March 30th before WBAY shut off the signal for WBAY. I'm not able to lock them in on 10a49453. I'm afraid to do a scan on 10A515F8 because I'm afraid of losing them is there any way somehow I can get him back in on my device that I don't have them on. Is there any way you guys can input that or something those channels. Every time I do a scan it doesn't lock them in. If you go back to March 31st you will see I was able to lock them in there that day. I know WBAY stated in your email that they were going to change their psip on April 10th but that wasn't indefinite yet so would that make a change and help me get the channel back locked in if you guys can't do anything to get it back in on my device. I appreciate you trying to help me I wish there was a way you can manually input them into my HD home run anything you can do to fix this would be greatly appreciated. I still think this has something to do with them shutting off the signal on 2.6

Could this be a firmware update problem for some reason I'm on a beta firmware I never requested any beta or install any beta firmware cuz I don't know how to do that. I only update firmware when my equipment recommended me to

Yes, your HDHomeRun Flex 4K might have trouble picking up a channel if the broadcaster turns off video and audio but keeps the channel up with PSIP, as the Flex 4K relies on a video stream being present for channel detection.

I PM you some pic of my channels list on both devices

Justin.U
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Re: Still unable to get WBAY locked back in as of April 1st but I might have found a solution that HDHomeRun have to do

Post by Justin.U »

Here is another email that I got from the engineer at WBAY if you can take a look at this and see and what he is thinking could help me get the signal back or lock in the channel again

Do you have an amplifier on your system? The signal reading you see on your TV, is not the signal strength, but how well it can decode the signal. An amplifier may make the signal too strong to decode. Roku and HD Homerun, I’m not sure where they get their PSIP from, it may be from my signal or their own provider. If it’s from another provider, it usually takes two weeks for PSIP data to be accurate. Hopefully you’re not trying to receive the ATSC 3.0 or the NexGen with the HomeRun, they have not gotten the industry licensing and can not decode our signal as we run DRM encoding on our ATSC 3.0

Dan Dyer

Chief Engineer

WBAY

115 S. Jefferson St.

Green Bay, WI 54301

O: 920-438-3288

M: 920-366-1089

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