This is a new one. I can't record on ch. 223 ONLY. Everything else is fine.
It says, "NO GUIDE INFORMATION AVAIALBLE" in all caps, in the guide on ch. 223.
No channel guide for one channel. Can't record.
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DaveSkynet
- Posts: 43
- Joined: Wed Oct 18, 2017 5:25 pm
Re: No channel guide for one channel. Can't record.
What is the device ID for your HDHomeRun? We can update the listing for that channel.
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DaveSkynet
- Posts: 43
- Joined: Wed Oct 18, 2017 5:25 pm
Re: No channel guide for one channel. Can't record.
It fixed itself in the last four hours or so!
For the record, here are the things I tried which did NOT work: Of course restarting this Win 10 computer. Shutting it down and unplugging the cable card box. Very strange that only one chan did this.
OR did you fix it from behind the scenes, jasonl?
All's well that ends well!
Re: No channel guide for one channel. Can't record.
Our system pulls in updated data from our guide provider each day. If they happened to add the listing for that channel in your area then it might update around that time. It would also be updated if someone else on the same cable provider had opened a ticket and asked us to fix it.