Only 1 day EPG with subscription

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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JonMace
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Joined: Sat Jan 27, 2024 9:26 am

Only 1 day EPG with subscription

Post by JonMace »

Hi all,

Have subscribed, when I go on the guide I can only move forward around 24 Hours, I thought that with the Sub you are meant to get 14 days?

signcarver
Expert
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Re: Only 1 day EPG with subscription

Post by signcarver »

What client (device/app) and is this in slice guide, search, or grid guide (and if grid guide is slice disabled)? What location (some regions often get temporary issues)? Have you set up the DVR Engine? Have you associated your devices with your account (and restarted app since)?

Typically I never "expect" grid guide to work past 4 hours-8 hours (I know it should always work up to 24 but I never expect it to work more than the initial guide retrieval). Discover (search) should always be able to pull in any airing of what you searched for, for the 14 day period provided your device is associated. Slice should also work (it might occasionally have difficulty if there is a gap while going through it).

nickk
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Re: Only 1 day EPG with subscription

Post by nickk »

signcarver wrote: Sat Jan 27, 2024 11:46 am Typically I never "expect" grid guide to work past 4 hours-8 hours (I know it should always work up to 24 but I never expect it to work more than the initial guide retrieval).
Both slice and grid guide provide 14 days of guide.

JonMace
Posts: 3
Joined: Sat Jan 27, 2024 9:26 am

Re: Only 1 day EPG with subscription

Post by JonMace »

Grid I take it is the full epg show all channels, if so that is where I only get 1 day, this is in the UK and on all devices (Windows, Android, and firestick).

Have just tried slice, and it does have the full 14 days, but that is not how I like looking at the epg,

Is there a way to get the full data to the grid?

nickk
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Re: Only 1 day EPG with subscription

Post by nickk »

JonMace wrote: Sun Jan 28, 2024 12:15 am Grid I take it is the full epg show all channels, if so that is where I only get 1 day, this is in the UK and on all devices (Windows, Android, and firestick).

Have just tried slice, and it does have the full 14 days, but that is not how I like looking at the epg,

Is there a way to get the full data to the grid?
You should already have 14-day guide in grid view. From the description of what you are seeing I wonder if it isn't delay-loading correctly for you... what player device are you using?

luric9957
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Joined: Wed Jun 07, 2023 8:02 am
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Re: Only 1 day EPG with subscription

Post by luric9957 »

Regarding the guide, is there a way to skip to the following day?

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