HDHR stopped working on my Chromebooks (Devices not found)

[Phoenixfury]

Admittinly, i'm not sure when the HDHR app stopped connecting to the HDHR (Flex 4K). I think the last time I fired it up was last weekend but not 100% positive about that. When fired up on either of my Chromebooks (HP 14") I get an error stating "devices not found." All of my other devices are finding the HDHR just fine. I can tell you that Chromebooks use Android and my phone is certainly not having an issue with the HDHR. This just seems to be a specific problem with the Chromebook.

Model: HDFX-4K
Device ID: 10A560F9
Firmware: 20230719

Chome OS Version 117.0.5938.144 (Official Build) (64-bit)

[nickk]

It looks like the Chromebook we use for testing is no longer receiving updates (too old)... is the a modern low cost Chromebook we should be ordering to replace it for testing?

[Phoenixfury]

It looks like the Chromebook we use for testing is no longer receiving updates (too old)... is the a modern low cost Chromebook we should be ordering to replace it for testing?

I can't tell you off hand what year both of my HP 14" Chromebooks are, but I think my wife got them both on Amazon last year, so they are both still within their 5 years of supported updates. Heck it seems like they update the darn things like every week. However I have no doubt a recent update is the likely culprit though. Heck the update I posted is from this morning, however I noticed the problem last night when I tried to use it. So this problem apparently started occurring prior to this morning's update.

[Shininess7474]

Same issue around the same timeframe on my Chromebook app. Same device (Flex4K).

[mark84405]

I have the same problem that started Nov 5 2023. (Equipment: Quatro HDHR5-4US and HP Chromebook. Record running on Windows 10 PC). I have cleared cache, cleared data, uninstalled and reinstalled with no success. HDHomerun apps run correctly on Android TV and Fire TV streaming sticks as well as Windows PCs.

[nickk]

I ordered a 2023 generation Chromebook to test against the latest OS release - it should arrive today.

[nickk]

The new Chromebook arrived - problem reproduced... looking into it.

[nickk]

The Chromebook completely blocks Android apps for discovering other devices on the local network. It blocks broadcast, multicast, UPnP/SSDP, and even blocks Androids built in MDNS protocol.

We might have to have to add some form of login screen and lookup the HDHomeRun units associated with your account. Normally we go the other way and use your HDHomeRun unit(s) as they way access your account.

[mark84405]

I don't know what changed but as of this morning HDHomerun is now working on my chromebook again. If you fixed something, Thanks

[Phoenixfury]

I don't know what changed but as of this morning HDHomerun is now working on my chromebook again. If you fixed something, Thanks

No change here. I'll try rebooting my Chromebook.

Edit: Rebooted (but did not power off) force stopped, cleared cache, then data, renabled permission to access files. Still doesn't work for me. Didn't check for app update yet. That's next.

[Phoenixfury]

Just checked. It's working again. Thank you NickK!

Edit: I spoke to soon. It quit working again.

[Phoenixfury]

Working again. (For now?) Hopefully!

[Phoenixfury]

Back to not working.

[Phoenixfury]

Now back to working for now. Haven't seen any updates on whether or not this is fixed or being worked on. Do you guys have this figured out? Is it fixed? Not fixed? If not fixed, why does it work on occasion?

[nickk]

Now back to working for now. Haven't seen any updates on whether or not this is fixed or being worked on. Do you guys have this figured out? Is it fixed? Not fixed? If not fixed, why does it work on occasion?

I have no idea how it is sometimes working for you. As far as I can tell the Chromebook sandboxing of Android apps always blocks network discovery, including Android provided discovery features like MDNS.