HDHR Apps - AppleTV stutter - Jedi71

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Jedi71
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HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Popping in to remind that Apple TV has stutters, too.

nickk
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Re: HDHR Apps - AppleTV stutter

Post by nickk »

I split your post off to this new thread.

We are not tacking any stutter issues with AppleTV... can you please provide some more information...

What model of AppleTV?
Does audio play smoothly or does the audio glitch as well?
Live TV only or both live and recorded content?
If you pause Live TV for 5 seconds then unpause does the problem go away?

Nick

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

What model of AppleTV? A1842 (32 GB)

Does audio play smoothly or does the audio glitch as well? Audio stays smooth.

Live TV only or both live and recorded content? Live TV today. I swear recorded did it too, but I can't replicate it today.

If you pause Live TV for 5 seconds then unpause does the problem go away? I saw that suggestion earlier today so I tried it before now. And yes, if paused for 5 seconds then unpaused, it does seem to go away.

Extra: I removed the Servio from the path and just watched Live TV with the Connect 4K, still see the stutter. And it's a little worse. No more frequent, but the stutter is more pronounced

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Any other info needed on this? Thanks.

loopium
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by loopium »

[removed my moderator - android is a different platform and not related to Apple TV]

SMK
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Re: HDHR Apps - AppleTV stutter

Post by SMK »

nickk wrote: Sun Jun 20, 2021 11:39 am We are not tacking any stutter issues with AppleTV... can you please provide some more information...

What model of AppleTV?
Does audio play smoothly or does the audio glitch as well?
Live TV only or both live and recorded content?
If you pause Live TV for 5 seconds then unpause does the problem go away?

Nick
I too am having stuttering issues with all of our four of our AppleTV 4Ks (one is the latest edition), streaming from an HDHomeRun Extend over ethernet (480Mbps). One is much worse than the others and is virtually unwatchable. It stutters, stalls and sometimes locks up, requiring an exit back to the Home Screen to recover.

There has always been a low level of stutter, but it's become unbearable on one of the AppleTVs recently, possibly coincidentally with switching our wi-fi over to a new Eero mesh system, though none of our TVs uses wi-fi.

We watch live only, both audio and video stutter, pausing for 5 seconds does not eliminate the problem, though we only read of this potential solution last night and haven't tried it across all of our TVs.

ETA: The badly misbehaving AppleTV is running tvOS 14.7 beta, the others are running 14.6. We've noticed that if we pause play there's a stutter just before the pause. If we then switch back to play, there will be a triple stutter 12 seconds after play resumes. This happens every time.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Btw, I watched the same stream on the Apple TV and my Pixel 5 (Android phone.) The Apple TV would do the same stutter it always does, but the Pixel did not, so from that I have to conclude it's not the Servio or Connect 4K side, but the Apple TV app side.

I updated the firmware of the Servio and Connect 4K last week. So that didn't stop the stutter.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Using the updated Apple TV app the microstuttering is still there.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

BTW still happening.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Apple TV still has stuttering.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Apple TV still has stuttering. Sucks watching football on it.

nickk
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by nickk »

Do you experience the same stutter playing back a recording on Apple TV?

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

The answer to that is on a scale from "much less" to "no."

It's nowhere near as pronounced if what Im seeing on a recording is indeed one of my microstutters.

Live is definitely worse than recorded.

Jedi71
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by Jedi71 »

Reporting for duty, awaiting further instructions. /salute

nickk
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Re: HDHR Apps - AppleTV stutter - Jedi71

Post by nickk »

Can you please upload a recording that stutters using a service like Google Drive or Dropbox then PM me the share link.

We can replay it as a live broadcast in our test environment.

Nick

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