How to display when DVR subscription will end?

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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craigwillie
Posts: 40
Joined: Mon Jan 09, 2012 11:48 am

How to display when DVR subscription will end?

Post by craigwillie »

I purchased a Servio last year which came with a 1 year DVR subscription.

How do I tell when the free year will end?

How do I renew?

craigwillie
Posts: 40
Joined: Mon Jan 09, 2012 11:48 am

Re: How to display when DVR subscription will end?

Post by craigwillie »

Bumping this because I did not see an answer and I'm sure someone knows :D

NedS
Silicondust
Posts: 1244
Joined: Mon Dec 10, 2018 12:38 pm

Re: How to display when DVR subscription will end?

Post by NedS »

Officially, one year after the device was first connected to the internet. However, we are still upgrading the backend to make all of this work seamlessly, and to give users an advanced heads-up for when subscription will need to be renewed (probably via in-app notice). So you'll still be getting service even if it's already been a year. Once everything is all set, the app will give a notice that renewal is needed, and there will be an additional grace period, probably a few weeks.

Or something to that extent. In any case, we don't want to stop service without warning/advanced notice.

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