UI freezes when deleting last episode. Beta

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
Jimmersd
Posts: 392
Joined: Thu Jun 27, 2013 5:32 pm

UI freezes when deleting last episode. Beta

Post by Jimmersd »

Using Version 20200214(App)/20200318g(UI) on an XBox One S. While in the UI and deleting the last recordinge and emptying the directory of files the UI freezes and the only way to resolve is to force close from the X button, Hamburger button and choose close app. Then restart the app.

Previously when doing this the UI would drop out to the main Recording menu and the may or may not have removed the link/tile to the empty series directory. I found that it would only lock up if you attempted to re-enter the empty directory.

UI also seems slow to open and populate Recording menu.

Problem clears when deselecting "Early access to new features"

Thunderthud
Posts: 480
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: UI freezes when deleting last episode. Beta

Post by Thunderthud »

Problem exists on Shield also. Only way to get out is hit home button, then go to settings and force app to stop.

NedS
Silicondust
Posts: 1158
Joined: Mon Dec 10, 2018 12:38 pm

Re: UI freezes when deleting last episode. Beta

Post by NedS »

Confirmed early-access bug. Work around would be to disable "early access to features" in the app settings for now.

Thunderthud
Posts: 480
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: UI freezes when deleting last episode. Beta

Post by Thunderthud »

This started happening again of Firestick V2. 20200521/20200528c UI beta

MoveAlong
Posts: 19
Joined: Sun Sep 24, 2017 3:13 pm

Re: UI freezes when deleting last episode. Beta

Post by MoveAlong »

This same issue is now happening on all 3 of my Nvidia Shields. Deleting an episode causes the interface to freeze up, requiring going to home screen, getting in to recent apps screen and "X"ing out of the app. Access to early features is OFF.

Version 20200526 (App) / 20200610c (UI)

Not having any issues on my MacBook Pro.

MoveAlong
Posts: 19
Joined: Sun Sep 24, 2017 3:13 pm

Re: UI freezes when deleting last episode. Beta

Post by MoveAlong »

Issue seems to be resolved, no change in App or UI version. I see that other people are still having this problem though.

Thunderthud
Posts: 480
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: UI freezes when deleting last episode. Beta

Post by Thunderthud »

Seems resolved for me (at least for the moment).

handyd
Posts: 267
Joined: Mon Mar 22, 2010 5:38 am
Device ID: 131092F3, 13122223, 13136631

Re: UI freezes when deleting last episode. Beta

Post by handyd »

I happened to me twice this morning on my Shield.

Timbo2
Posts: 51
Joined: Fri Jan 31, 2014 1:36 pm

Re: UI freezes when deleting last episode. Beta

Post by Timbo2 »

Same.

To be more specific - in my case it doesn't need to be the beta. What you need to do is record something, BUT don't watch it. Simply delete it and the UI will revert to a screen with no recordings a freeze.

Jimmersd
Posts: 392
Joined: Thu Jun 27, 2013 5:32 pm

Re: UI freezes when deleting last episode. Beta

Post by Jimmersd »

This is starting to happen again. Intermittent Version 20200529 20200610c

handyd
Posts: 267
Joined: Mon Mar 22, 2010 5:38 am
Device ID: 131092F3, 13122223, 13136631

Re: UI freezes when deleting last episode. Beta

Post by handyd »

SD:
Is this issue being addressed?

Jimmersd
Posts: 392
Joined: Thu Jun 27, 2013 5:32 pm

Re: UI freezes when deleting last episode. Beta

Post by Jimmersd »

It no longer freezes but it hangs up in the empty directory and when you try to back out it jumps to live TV Version 20200529 (App) /20200610c(UI)

Thunderthud
Posts: 480
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: UI freezes when deleting last episode. Beta

Post by Thunderthud »

Jimmersd wrote:
Fri Jun 26, 2020 5:06 pm
It no longer freezes but it hangs up in the empty directory and when you try to back out it jumps to live TV Version 20200529 (App) /20200610c(UI)
Yes, I've had this happen to me, on the Shield. It will jump back to live, instead of going back to the list of recordings.

But also, just now, my Firestick did the freeze thing again after deleting last recording of a show. Had to use home button, and force app to stop at from settings.

NedS
Silicondust
Posts: 1158
Joined: Mon Dec 10, 2018 12:38 pm

Re: UI freezes when deleting last episode. Beta

Post by NedS »

Looking into it.

Jimmersd
Posts: 392
Joined: Thu Jun 27, 2013 5:32 pm

Re: UI freezes when deleting last episode. Beta

Post by Jimmersd »

Okay Version 20200626(UI) dropped on my Xbox and it is better. It no longer freezes of jumps over the Recorded screen directly to Live TV. It does jump directly to Recorded. But there is a minor misbehavior which isn't a big thing.

When I delete the last/or only episode the level changes from the series directory back to the top but the series directory is still visible under all recordings & series until I enter that directory and then manually back out.

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