DRM ( Windows = No / Android = Yes)

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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Neko77025
Posts: 1
Joined: Tue Mar 13, 2018 9:50 am

DRM ( Windows = No / Android = Yes)

Post by Neko77025 » Sun Nov 10, 2019 1:44 pm

So, I have had my HD prime for A few years now. I am not new to it. I use it mainly on my computer (windows 10) and it has worked for A few years. Last month or 2 my DMR channels have stopped working on my PC. However they still play on my android phone or android tablet. I know all the software / hardware / firmware is right (all updated just checked).


So its something to do with my PC but not sure what. any ideas ?


all my channels work other then DMR. MPEG-2 video Extension is installed .


Confused.

foxbat121
Posts: 1659
Joined: Tue Jan 05, 2010 3:48 pm
Device ID: 131087C9, 13233B7C

Re: DRM ( Windows = No / Android = Yes)

Post by foxbat121 » Sun Nov 10, 2019 2:00 pm

Video card driver will be prime suspect. You need the manufacturer's driver, not the basic driver from Windows update.

If you turn on diagnostics settings in Win app, you can ask SD to check exactly what is broken. No need to guess.

ptmuldoon
Posts: 13
Joined: Sat Nov 02, 2019 2:10 pm
Device ID: 131A3913

Re: DRM ( Windows = No / Android = Yes)

Post by ptmuldoon » Mon Nov 11, 2019 1:59 pm

Neko77025 wrote:
Sun Nov 10, 2019 1:44 pm
So, I have had my HD prime for A few years now. I am not new to it. I use it mainly on my computer (windows 10) and it has worked for A few years. Last month or 2 my DMR channels have stopped working on my PC. However they still play on my android phone or android tablet. I know all the software / hardware / firmware is right (all updated just checked).
Hi Neko. Can you tell me what Android Phone/Tablet and OS versions your android devices are using? I have the exact opposite problem where my DRM channels work on a Win10 machine, but not on my phone or tablet (does work on a Shield).

So trying to figure what is different on my Android Phone and Tablet vs a shield. On my phone, the app just crashed when i try to watch a DRM channel.

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