Bounce 6.3 wrong guide data . ...

Guide Issues
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EddieP
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Bounce 6.3 wrong guide data . ...

Post by EddieP » Thu Oct 10, 2019 12:23 pm

Bounce 6.3 wrong guide data . ...Getting East Coast guide should be west coast 97217.

Model: HDVR-4US-1TB
Device ID: 152035B1
Firmware: 20190815beta1

jasonl
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Re: Bounce 6.3 wrong guide data . ...

Post by jasonl » Thu Oct 10, 2019 1:08 pm

Bounce doesn't have a west coast feed. Can you provide more details about what you're seeing?

EddieP
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Re: Bounce 6.3 wrong guide data . ...

Post by EddieP » Thu Oct 10, 2019 1:51 pm

jasonl wrote:
Thu Oct 10, 2019 1:08 pm
Bounce doesn't have a west coast feed. Can you provide more details about what you're seeing?
The Guide says this is on but something else is on .... Instead Brick Mansions is on.... It is really weird bounce 319 on Cable has the right guide data OTA does not.


×
Rumble in the Bronx (1995)

1:00 PM ON KOINDT3 6.3 • TV-14 • CC
A Hong Kong policeman (Jackie Chan) in New York defends a woman shopkeeper (Anita Mui) against bikers who want protection money.

EddieP
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Re: Bounce 6.3 wrong guide data . ...

Post by EddieP » Thu Oct 10, 2019 2:12 pm

Just to add more 6.3 and 49.3 are both bounce and it shows different guide data in HDHomeRun app. Channel 49.3 is correct so I will disable 6.3.

jasonl
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Re: Bounce 6.3 wrong guide data . ...

Post by jasonl » Thu Oct 10, 2019 4:02 pm

Brick Mansions was what was on the regular national feed from noon-2 PDT. The guide listings for 6.3 are delayed 3 hours, as if it was supposed to be showing a west coast feed, but was actually showing east. Just to confirm before I open a case with the guide provider, the actual broadcasts on 6.3 and 49.3 are showing the same thing at the same time right?

EddieP
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Re: Bounce 6.3 wrong guide data . ...

Post by EddieP » Thu Oct 10, 2019 8:01 pm

jasonl wrote:
Thu Oct 10, 2019 4:02 pm
Brick Mansions was what was on the regular national feed from noon-2 PDT. The guide listings for 6.3 are delayed 3 hours, as if it was supposed to be showing a west coast feed, but was actually showing east. Just to confirm before I open a case with the guide provider, the actual broadcasts on 6.3 and 49.3 are showing the same thing at the same time right?
No they are different 6.3 is wrong for the west coast 49.3 is showing correct listings for the west coast.

signcarver
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Re: Bounce 6.3 wrong guide data . ...

Post by signcarver » Thu Oct 10, 2019 10:33 pm

That is not what was asked... is the show that is actually playing the same on both (not the listing but the video) or is one channel actually playing a show 3 hours behind the other one (again, not the listings but what is actually playing when you watch it) as bounce "shouldn't" have separate east/west but for some reason the guide provider actually thinks you get a west feed and he wants to make sure to tell the provider that they are off 3 hours.

EddieP
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Re: Bounce 6.3 wrong guide data . ...

Post by EddieP » Fri Oct 11, 2019 10:05 am

signcarver wrote:
Thu Oct 10, 2019 10:33 pm
That is not what was asked... is the show that is actually playing the same on both (not the listing but the video) or is one channel actually playing a show 3 hours behind the other one (again, not the listings but what is actually playing when you watch it) as bounce "shouldn't" have separate east/west but for some reason the guide provider actually thinks you get a west feed and he wants to make sure to tell the provider that they are off 3 hours.
6.3 is Wrong and is showing the wrong Video. I disabled it 49.3 is correct.

signcarver
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Re: Bounce 6.3 wrong guide data . ...

Post by signcarver » Fri Oct 11, 2019 11:16 am

So 6.3 is showing a different video program (commercials might be different) than 49.3 when viewed at the same time as it keeps sounding like you are saying it is showing a different video than the guide but not necessarily a different video of the other channel which is what is trying to be determined (relationship between the 2 channels, ignore the guide for the response).

EddieP
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Re: Bounce 6.3 wrong guide data . ...

Post by EddieP » Sat Oct 12, 2019 4:11 pm

Right now 6.3 Bounce is playing "Money Talks" Guide says "Head of State"
Right now 49.3 Bounce is playing "Money Talks" Guide says "Money Talks" ... which is correct.

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jasonl
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Re: Bounce 6.3 wrong guide data . ...

Post by jasonl » Sun Oct 13, 2019 2:33 pm

OK, that's what I needed to confirm. Case opened with the guide provider.

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