HD Home Run - Microsoft Internet extensions error

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
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mjones73
Posts: 40
Joined: Sat Mar 09, 2013 3:45 pm

HD Home Run - Microsoft Internet extensions error

Post by mjones73 » Sat Jul 13, 2019 6:31 pm

I can't use the HD HomeRun software since re-imaging my Windows 10 box. Every once in awhile it will open, most of the time I'm getting the following error.

Error: An internal error occured in the Microsoft Internet extensions.

I thought I found an old post here in the past on it, search isn't turning much up.. Seems to be some perms issue or something, anyone seen this?

Thanks,
Matt

jasonl
Silicondust
Posts: 13828
Joined: Sun Oct 28, 2007 9:23 pm

Re: HD Home Run - Microsoft Internet extensions error

Post by jasonl » Sun Jul 14, 2019 4:01 pm

This is usually due to a browser addon loaded in IE or Edge that is interfering with the web components. Check the addon section in both browsers and remove anything that isn't from Microsoft and try again. Note that this is still the case even if you use another browser like Chrome or Firefox for your day to day browsing.

If that doesn't help, create a new user profile and try using the HDHomeRun app in that.

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