New "UI" very slow and hanging on firestick..

Discussion of the new user interface for the HDHomeRun app.
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Thunderthud
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New "UI" very slow and hanging on firestick..

Post by Thunderthud » Fri May 10, 2019 6:19 am

New "UI" very slow and hanging on firestick w. alexa version. Slice guide in live very slow scrolling. When trying to exit the app from live, app hung up with black screen for very long while before eventually coming back to the home screen. Went back to old UI and all okay.

Suggest eliminating bump out on slice guide while scrolling, or delay it until you've paused scrolling for a while to speed up scroll process.

nateb
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Re: New "UI" very slow and hanging on firestick..

Post by nateb » Fri May 10, 2019 10:02 am

The performance on some of the older fire sticks has been the bane of the this UI process for a long time. We're still working on improving performance on them. Believe it or not, animation or the lack thereof doesn't actually have much effect. With that said, to keep eking out as much performance as possible, we'll keep looking at possible solutions.

nickk
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Re: New "UI" very slow and hanging on firestick..

Post by nickk » Fri May 10, 2019 1:11 pm

The slice shouldn't animate while moving up or down multiple steps.

My guess is the FireTV device you have is so slow that the UI code thinks you have stopped moving.

As a quick test can you try a different device?

Nick

Thunderthud
Posts: 382
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: New "UI" very slow and hanging on firestick..

Post by Thunderthud » Fri May 10, 2019 1:37 pm

nickk wrote:
Fri May 10, 2019 1:11 pm
The slice shouldn't animate while moving up or down multiple steps.

My guess is the FireTV device you have is so slow that the UI code thinks you have stopped moving.

As a quick test can you try a different device?

Nick
Don't have another firestick. This is current. Non 4k version. This device is NOT slow on old interface , moving up or down . But. you are correct. It's just so slow that the slice juts out, Don't have this problem on shield or mibox. Thanks.

Thunderthud
Posts: 382
Joined: Sun Apr 12, 2015 6:59 am
Device ID: 1322B8A6, 13257C3D, 1041CFDB, 10514020
Location: Virginia

Re: New "UI" very slow and hanging on firestick..

Post by Thunderthud » Fri Jun 14, 2019 1:49 pm

nickk wrote:
Fri May 10, 2019 1:11 pm
The slice shouldn't animate while moving up or down multiple steps.

My guess is the FireTV device you have is so slow that the UI code thinks you have stopped moving.

As a quick test can you try a different device?

Nick
Whatever you just did with the latest update made browsing up and down in the slice guide much faster and actually usable. Thanks!

nateb
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Re: New "UI" very slow and hanging on firestick..

Post by nateb » Fri Jun 14, 2019 5:29 pm

Thunderthud wrote:
Fri Jun 14, 2019 1:49 pm

Whatever you just did with the latest update made browsing up and down in the slice guide much faster and actually usable. Thanks!
Thanks! We're actually working really hard on optimization right now. You may even see more improvement tomorrow.

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