Live and DVR Video Slo-mo with catch up on Nvidia Shield

Help and support for HDHomeRun DVR and HDHomeRun software for Windows 10, Mac, Android, XBox, etc.
GaryDouglas
Posts: 78
Joined: Tue Jun 02, 2015 2:12 pm

Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby GaryDouglas » Thu Feb 14, 2019 3:02 am

For both live and DVR playback, video is in slo-mo and after a few seconds, catches up but continues in in slo-mo. Audio is not affected. My Shield writes to an external WD 4TB drive. Does not affect recording new programs.

My WIN10 laptop is not affected. I can use the HDHomeRun app or access the video file directly within Explorer to play without incident.

I've just noticed this behavior over the last few days.

Live video with Plex is working normally, but it uses an external SSD.

Can I go back to a previous version of the app on the Shield to fix this.

Anyone else having this problem?

mkbrimley
Posts: 10
Joined: Fri Jan 13, 2017 9:25 am

Re: Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby mkbrimley » Thu Feb 14, 2019 9:12 am

Yes, came here to report the same problem while watching live TV last night. For me, it only seemed to occur during commercial breaks. I have a 2015 Nvidia Shield Pro, recording do the internal hard drive. Issue seemed to crop up after the last software update.

NYPlayer
Posts: 3518
Joined: Fri Apr 17, 2009 11:45 am
Device ID: 104112F4,104162C4,10438DAD,10438DF5,10701381,13147C7B,131A192A
Location: Portland OR, 97217

Re: Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby NYPlayer » Thu Feb 14, 2019 9:17 am

If you do not have surround sound system Set the Shield to surround sound never and uncheck AC3 passthrough in the HDHomeRun APP for now until it is fixed.

GaryDouglas
Posts: 78
Joined: Tue Jun 02, 2015 2:12 pm

Re: Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby GaryDouglas » Thu Feb 14, 2019 12:29 pm

Additionally, when I use the VLC app to access the video files directly on the hard drive, it works just fine, so it appears to be issolated to the HDHomeRun app...

Is there an ETA on this fix?

jasonl
Silicondust
Posts: 13368
Joined: Sun Oct 28, 2007 9:23 pm

Re: Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby jasonl » Thu Feb 14, 2019 4:51 pm

It is being worked on now.

There are 2 workarounds, either turn on Use AC3 passthrough in the HDHomeRun app settings (open app, press play/pause 13 times or tap the volume slider 26x), or turn off surround sound in the Shield audio settings.

GaryDouglas
Posts: 78
Joined: Tue Jun 02, 2015 2:12 pm

Re: Live and DVR Video Slo-mo with catch up on Nvidia Shield

Postby GaryDouglas » Fri Feb 15, 2019 2:02 pm

Since I can use VLC on the Shield to see them, plus my laptop and iPhone options, I'm good until it's fixed. If I used the workarounds on the Shield, I'd have to remember to put it back the way it was later...


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