Incorrect Guide Listings channel 46.2 Charlotte NC

Guide Issues
glennm0270
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Incorrect Guide Listings channel 46.2 Charlotte NC

Postby glennm0270 » Sun Jan 13, 2019 6:59 am

The guide has shown movies as being available on channel 46.2 when the movie is actually airing on 46.4.

When I look at the guide on TitanTV, it shows the movie I'm looking for as airing on 46.4 (WJZY), while the HDHomeRun DVR listing shows that movies as being on 46.2...but I don't have any way to tell the DVR to record on 46.4.

Device Id is 1071D2A6

Appreciate any advice you can offer, let me know what other info you need.

signcarver
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Re: Incorrect Guide Listings channel 46.2 Charlotte NC

Postby signcarver » Sun Jan 13, 2019 11:36 am

You may want to state what is on 46.2... basically the guide is based on what is at zap2it (same source) and when I checked they didn't list 46.2 (the tv station doesn't even list it on their schedule)

easy "fix" for you would be to disable the channel but SD would need it enabled if they needed to map the guide to that channel.

My understanding is the current behavior of autoscan may add a channel but may not remove it so you may wish to perform a scan.

glennm0270
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Re: Incorrect Guide Listings channel 46.2 Charlotte NC

Postby glennm0270 » Sun Jan 13, 2019 11:56 am

As far as I can tell, 46.2 in this area is actually WSOC-ST (WSOC Statesville).

I disabled 46.2 and did a rescan on the channels. Channel 46.4 is showing up in the channel list on the right side of the Live window of the HDHomeRun app, but when I search for movies it's still not showing movies that are in the listing.

For example, on the Live page, 46.4 is showing up as "ION" and says it's running NCIS Los Angeles right now. But, Hound of the Baskervilles is what's actually playing, and 46.4 is supposed to show up as "Movies". In fact, channel 46.6 is ION and is playing NCIS LA.

Hopefully it's a simple mapping fix.

historyvids
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Re: Incorrect Guide Listings channel 46.2 Charlotte NC

Postby historyvids » Mon Jan 14, 2019 12:58 pm

They did away with 46.2 entirely. Because of the repack they added WMYT (Channel 55). They still transmit it as 55.1, but for some reason they skipped 46.2 when they moved them over.

Currently WJZY's virtual channel complete order is:

46.1 WJZY FOX Network
46.3 SBN
46.4 Movies
46.5 Heroes & Icons
46.6 Ion
46.7 Buzzr
46.8 Light
55.1 WMYT-HD (MyNetwork)

glennm0270
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Re: Incorrect Guide Listings channel 46.2 Charlotte NC

Postby glennm0270 » Mon Jan 14, 2019 1:10 pm

I guess a better topic subject would be "incorrect guide listings for channel 46.4"--wish that's how I would have started it :-)

The lineup in the previous past is what I see, too (my machine ID is 1071D2A6).

However, the problem is that if I look at the channel slice on the right side of the Live tab, it shows 46.4 as being ION...which is actually what 46.6 is.

That slice shows Criminal Minds as being the currently-playing show on 46.2 (it's about 3pm on 1/14/19). It also shows that as currently playing on 46.6.

But, Key Largo is what is actually playing on 46.4, and that matches the listing on zap2it and TitanTV.

So what's needed is for SD to fix the mapping so that 46.4 has the correct shows listed for it.

I guess I'll submit a case for this, too.

glennm0270
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Re: Incorrect Guide Listings channel 46.2 Charlotte NC

Postby glennm0270 » Mon Jan 14, 2019 2:12 pm

Support just took care of this. Kudos to SD support team for a quick response


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