PlayReady Update fails

nickk
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PlayReady Update fails

Postby nickk » Tue Aug 23, 2011 5:34 pm

This thread documents solutions to PlayReady update failing to install as part of the WMC Setup process.

Solution 1:

1) Go into Control Panel, click "Uninstall a program", and uninstall "PlayReady PC Runtime".

2) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.

Solution 2:

1) Quit Windows Media Center if running.

2) Open a cmd prompt - run as administrator.

3) Run the following commands one at a time:

Code: Select all

net stop ehrecvr cd %programdata%\Microsoft\PlayReady del *.hds rmdir /s Cache cd %programdata%\Microsoft\ehome del *.hds rmdir /s Cache net start ehrecvr
4) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.

Solution 3:

1) Download the ResetDRM tool from http://go.microsoft.com/fwlink?LinkId=105000 to reset your PlayReady DRM

2) Extract the contents of the ResetDRM.exe file using a tool such as 7zip or WinRAR

3) Open a command prompt - run as administrator and run:

Code: Select all

cd "%userprofile%\Downloads" cleandrm -v
(note, if you saved to a different location than your downloads folder, cd to that instead)

4) Run Windows Media Center. Update PlayReady by going through Tasks, Settings, TV, TV Signal, Update PlayReady.


These solutions have been verified to solve the problem for many PCs but are not guaranteed to solve the problem in all cases.

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