Both of my HDHR failed after latest firmware

[smokey7722]

I opened a support ticket (261129) as my first unit, a HDHR5-4K attempted an upgrade the other night and then went offline. I have power cycled it and it will not come back up. Unfortunately I then swapped my older HDHR5-US onto the network so I had something for now and when opening the desktop software on Windows, it upgraded it and now its in the exact same state. Both power up, neither get their reserved IP addresses or any IP address from the DHCP server. At initial startup they both have the red and green led's lit on the nic, then moments later the red shuts off and the green blinks on/off consistently (support asked if I had any led's on).

Given they are both out of warranty but both were working 100% before this firmware I am not exactly thrilled. How two different models failed after the upgrade too with the same issue, that I don't know but it seems they did.

Hoping that someone can help as the support ticket doesn't seem to be moving along quickly and I now have no functional HDHR.