GUI Config Can't find Tuner??

Help and support for HDHomeRun Tuners, HDHomeRun DVR, and HDHomeRun software for Windows, Mac, Android, XBox, etc.
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def1149
Posts: 4
Joined: Sat Apr 25, 2026 8:08 am

GUI Config Can't find Tuner??

Post by def1149 »

I have an HDFX-4K runing the latest firmware 20261107

HDHomeRun Setup can find the tuners
HDHomeRun Windows 11 app can find the turner and play
Channels DVR can find the tuner and play and record tuner channels
Channels clients on Google Streamer find and play tuner channels

HDHomeRun GUI Config can't find the tuner ??

HDHomeRun Config GUI

ERROR: communication error

I've installed the most recent app package

I'm not 100% certain because I didn't do an explicit before and after test, but this seems to be related to the 20261107 firmware

jasonl
Silicondust
Posts: 17975
Joined: Sun Oct 28, 2007 9:23 pm
x 122

Re: GUI Config Can't find Tuner??

Post by jasonl »

We're not seeing any issues here. Are you able to get a network packet capture using Wireshark of opening the Config GUI software and send that to support at silicondust dot com so we can review?

def1149
Posts: 4
Joined: Sat Apr 25, 2026 8:08 am

Re: GUI Config Can't find Tuner??

Post by def1149 »

OK I'll give it shot

..........Desktop ....................Tuner
Filter: host 192.168.1.50 and host 192.168.1.35

All I see are ping and ARP packets, and responses between my desktop and the tuner
I use Pingman Multiiping to monitor connectivity to key endpoints
When I load the Config GUI, there is no traffic at all ???
It's not even trying to connect

Update: I checked the installation directory and found a command-line version of config.

C:\Program Files\Silicondust\HDHomeRun>hdhomerun_config discover 192.168.1.35
hdhomerun device REDACTED found at 192.168.1.35

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