Playback abruptly stops - wtg

[wtg]

I have an ongoing issue with DVR playback and I hope you can help. It's been happening off and on for months. Device 10A1B12F is with send diagnostics enabled for both dvr and player. If you can look at the diagnostics provided, on both the 29th and 30th we had multiple failures between 8pm and 8:30pm EST.

Very frequently when playing back recordings it abruptly stops and goes back to the recording screen. Resuming playback doesn't restart where it stopped but instead we're back at the beginning and have to search for where we were when it stopped. It can happen multiple times watching one 30 min recording or it might not happen at all, but it's been getting more frequent and is quite frustrating. It's all hard-wired network between the DVR (on Linux Mint) and machines doing playback, which are 2 NVidia shields and one LG TV. I've switched network adapters on the DVR and replaced the network switch but the same issue remains.

I read in another post where someone has a similar issue and nickk (or someone - can't find it and can't recall who for sure) said playback crashes after 10s of no data from the DVR. I've sat with a laptop and pinged both the DVR server and playback device constantly to see if a device is dropping off the network during playback, but they aren't so I'm not sure what the problem might be. Any suggestions on how to diagnose the issue are welcome.

[jasonl]

The app is reporting a socket error and no data coming in. Do you have a USB hard drive that you could connect to your FLEX and use that as the DVR to see if the problems are specific to using the Linux PC as the DVR?