Missing Channel in Australian EPG

samparker1663 · Post by **samparker1663** » Thu Sep 17, 2026 3:29 am

Device ID: 1240C4EE
Location: Melbourne Australia

Hey Team,

looks like the image for "9GO!" in the Melbourne Australia is missing. Can this be rectified? It is channel 93 and 99

Thanks,
Sam

NedS · Post by **NedS** » Thu Sep 17, 2026 4:43 pm

Just the logo? The rest of it looks alright? We'll file a ticket with our guide provider.

samparker1663 · Post by **samparker1663** » Thu Sep 17, 2026 4:47 pm

yeah the rest looks alright, it just has default white text instead of a logo.

Much appreciated!

samparker1663 · Post by **samparker1663** » Wed Sep 23, 2026 2:05 pm

any updates on this?

NedS · Post by **NedS** » Thu Sep 24, 2026 3:53 pm

Checking

NedS · Post by **NedS** » Tue Sep 29, 2026 1:28 am

Gracenote says they've fixed the logo on their side. It might still take a day or so for it to propagate over to our system, but it should be showing up correctly very soon.

samparker1663 · Post by **samparker1663** » Tue Sep 29, 2026 2:15 pm

will keep an eye out over the next few days, thank you!

Missing Channel in Australian EPG

Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG

Re: Missing Channel in Australian EPG